County annual report · FIPS 37129
2015 New Hanover County, NC Power Outage Report
In 2015, customers in New Hanover County, NC went without power for an average of 73.7 hours, a total of 187K customer-hours (North Carolina average 7.5 hours). That ranks 6th worst of 93 North Carolina counties and 25th of 2,484 nationally.
Compared with NC, the US
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in New Hanover County, 2015
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | January 8, 2015 07:45 | January 8, 2015 19:30 | 11h 45m | 7,024 | 27K |
| 2 | October 5, 2015 11:00 | October 6, 2015 02:30 | 15h 30m | 4,319 | 7,162 |
| 3 | June 19, 2015 22:00 | June 20, 2015 22:00 | 1d | 4,163 | 11K |
| 4 | July 23, 2015 21:45 | July 24, 2015 07:15 | 9h 30m | 4,049 | 7,353 |
| 5 | February 24, 2015 18:30 | February 26, 2015 01:30 | 1d 7h | 3,797 | 11K |
| 6 | August 19, 2015 12:45 | August 19, 2015 19:45 | 7h | 3,577 | 1,842 |
| 7 | April 8, 2015 12:00 | April 9, 2015 03:30 | 15h 30m | 3,483 | 1,788 |
| 8 | April 26, 2015 11:30 | April 26, 2015 12:00 | 30m | 3,465 | 867 |
| 9 | September 28, 2015 10:45 | September 28, 2015 23:45 | 13h | 3,171 | 8,330 |
| 10 | May 10, 2015 00:15 | May 12, 2015 03:45 | 2d 3h | 2,202 | 5,596 |
Outage episodes by size in 2015: 114 reached 100+ customers, 29 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving New Hanover County reported on EIA Form 861 for 2015, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2015 | 4.8 hrs | 1.90 | 3.0 hrs | 1.65 |
| Duke Energy | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2015; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 2,544 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. New Hanover County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), New Hanover County, NC annual power outage report, 2015, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2015/north-carolina/new-hanover-county