Privacy
Last updated .
MassOutage is free and has no ads. You can use the site, the feeds and the API without an account. We collect the minimum needed to run the service and keep it healthy.
What we collect
- A visitor identifier (FingerprintJS)
- First-party analytics: counting visits and which pages are useful. It is not shared with ad networks or used to build profiles across other sites.
- API request logs
- Endpoint, time, status and a salted, hashed client identifier, so we can spot abuse and see which endpoints matter. Raw IP addresses are not stored.
- Your email address and a session cookie
- Only if you sign in. The email receives your magic sign-in links and any alerts you set up; the session cookie keeps you signed in.
- Workspace settings
- The alert rules, channels (webhook, Slack, Teams, email destinations), dashboard sync jobs and members you create.
- Webhook and alert delivery logs
- When each delivery was attempted and whether it succeeded, so you can debug your integrations and we can pause failing channels.
How long we keep it
- Raw API request logs
- 30 days, then rolled into aggregate daily counts
- Webhook and alert delivery logs
- 30 days
- Outage events
- 90 days
- Account and workspace data
- Until you delete it or ask us to
What we never do
- Sell or rent your data.
- Show ads or share data with advertising networks.
- Send marketing email. Your address only receives sign-in links and the alerts you configure.
- Add anyone who writes to us to a mailing list. Contact form messages go to our inbox and are used only to reply.
Contact
To ask what we hold about you, or to delete your account and workspace, email [email protected] from the address you sign in with, or use the contact form. MassOutage is maintained by Dan Ochoa.