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US Electric Providers, Ranked by Reliability

165 utilities ranked by official US EIA reliability data. SAIDI is the average time a customer is without power per year (lower is better), including major storm days.

Providers with the most customers out now

  1. 1PGE123,945 out · 30 co
  2. 2Duke Energy9,451 out · 93 co
  3. 3JERSEY CENTRAL POWER & LT CO8,513 out · 10 co
  4. 4PENNSYLVANIA ELECTRIC CO6,954 out · 19 co
  5. 5AVANGRID6,473 out · 6 co
  6. 6NATIONAL GRID3,749 out · 15 co
  7. 7OHIO EDISON CO2,960 out · 10 co
  8. 8CENTERPOINT ENERGY2,083 out · 7 co
  9. 9DUQUESNE LIGHT CO1,854 out · 2 co
  10. 10SCE1,848 out · 9 co
  11. 11Dominion Energy1,781 out · 13 co
  12. 12METROPOLITAN EDISON CO1,622 out · 9 co

Least reliable providers

Longest average outage per customer (SAIDI)

    Most reliable providers

    Shortest average outage per customer (SAIDI)

      Full ranking: most reliable utilities →Full ranking: least reliable utilities →

      Most frequent outages

      Most interruptions per customer per year (SAIFI)

        Slowest to restore power

        Longest average time to fix each outage (CAIDI)

          Largest providers by coverage

          Duke Energy203 co · —Dominion Energy95 co · —Alliant Energy (Interstate Power & Light)91 co · —PACIFICORP80 co · —EVERGY METRO72 co · —Evergy72 co · —Appalachian Power60 co · —MIDAMERICAN ENERGY CO51 co · —CONSUMERS ENERGY CO49 co · —PGE46 co · —AVANGRID42 co · —Oklahoma Gas & Electric42 co · —NATIONAL GRID36 co · —MONONGAHELA POWER CO34 co · —Kentucky (statewide)32 co · —PENNSYLVANIA ELECTRIC CO31 co · —OHIO EDISON CO30 co · —GREAT LAKES ENERGY COOP20 co · —WEST PENN POWER COMPANY18 co · —Avista Corp,avista17 co · —ENERGYUNITED ELEC MEMBER CORP16 co · —METROPOLITAN EDISON CO14 co · —THE POTOMAC EDISON COMPANY14 co · —EAST CENTRAL ENERGY13 co · —JERSEY CENTRAL POWER & LT CO13 co · —NATIONAL GRID12 co · —CENTERPOINT ENERGY12 co · —SCE11 co · —Eversource - Eastern MA11 co · —MIDDLE TENNESSEE E M C10 co · —

          Browse providers by state

          Rankings use IEEE-standard SAIDI (with major event days) from the US EIA Form 861, limited to utilities serving 3+ counties. Storm-heavy years can dominate the “least reliable” list.