How reliable is Pacific Gas & Electric Co.?

Pacific Gas & Electric Co. customers averaged 8.5 hours without power in 2024 (SAIDI), which is frequently affected and better than the US average, worse than the California median (4.8 h), per official US EIA data.

Where does Pacific Gas & Electric Co. rank among US electric utilities?

By official EIA SAIDI, Pacific Gas & Electric Co. is #339 of 468 US utilities by reliability that report reliability and serve at least three counties, #1 being the most reliable. Overall it is better than the US average.

How many customers does Pacific Gas & Electric Co. serve?

Pacific Gas & Electric Co. serves 50 counties across California, per its EIA-861 service territory filing.

Where does Pacific Gas & Electric Co. provide power?

Pacific Gas & Electric Co. operates in California. The full list of counties served is below, each linked to its live outage status.

Pacific Gas & Electric Co.: Outages & Reliability

As of October 7, 2026 09:00 UTC, about 823 Pacific Gas & Electric Co. customers are without power in 19 counties.

Pacific Gas & Electric Co. is an investor owned utility serving 50 counties in California. In 2024, its customers went an average of 8.5 hours without power (SAIDI), across about 2.2 interruptions each. That ranks it #339 of 468 US utilities by reliability, where #1 is the most reliable. Its outage duration is better than the US average and worse than the California median (4.8 h).

MINOR OUTAGE · ON ITS NETWORKLive · total only

823

Pacific Gas & Electric Co. customers out in 19 counties

Official reliability (EIA 2024)

US EIA

8.5 hrs

SAIDI / customer / yr

2.2

SAIFI / yr

3.9 hrs

CAIDI / outage

better than the US average (US 11.0h)

Ranks #339 of 468 US utilities by reliability (#1 = most reliable) · worse than the California median (4.8 h).

Residential price39.6¢/kWhaverage, US EIA 2024energy trends →

Reliability over time

Official EIA SAIDI, hours without power per customer per year (IEEE, incl. major events). Over this period Pacific Gas & Electric Co.’s reliability has been improving (lower is better).

Outage trend · Pacific Gas & Electric Co.

825customers out · peak 9,504

Data as of Oct 7, 2026 09:00 UTC

Times in EDT. Shaded stretches had no reading.

Counties served by Pacific Gas & Electric Co. (50)

Service territory reported to EIA-861; each links to live outage status and history.

Pacific Gas & Electric Co.: FAQ

How reliable is Pacific Gas & Electric Co.?: Pacific Gas & Electric Co. customers averaged 8.5 hours without power in 2024 (SAIDI), which is frequently affected and better than the US average, worse than the California median (4.8 h), per official US EIA data.
Where does Pacific Gas & Electric Co. rank among US electric utilities?: By official EIA SAIDI, Pacific Gas & Electric Co. is #339 of 468 US utilities by reliability that report reliability and serve at least three counties, #1 being the most reliable. Overall it is better than the US average.
How many customers does Pacific Gas & Electric Co. serve?: Pacific Gas & Electric Co. serves 50 counties across California, per its EIA-861 service territory filing.
Where does Pacific Gas & Electric Co. provide power?: Pacific Gas & Electric Co. operates in California. The full list of counties served is below, each linked to its live outage status.

Reliability metrics (SAIDI/SAIFI) and service territory from the US EIA Form 861. SAIDI/SAIFI are IEEE-standard, including major event days. Primary state: California.

Data from EIA Form 861 (utility reliability) and DOE/ORNL ODIN, every source we read. Live data as of October 7, 2026 09:00 UTC.