Power Outages in New Hanover County, NC
As of the latest utility report, no major power outages are reported in New Hanover County, NC. In 2025, the average customer here lost power for about 57.7 hours.
New Hanover County, NC is served by 1 tracked utility.
No active power outages are currently reported in New Hanover County.
- Beach Hazards StatementMODERATE
- Heat AdvisoryMODERATE
New Hanover County has been under 31 National Weather Service alerts recently — most recently a Heat Advisory on July 18, 2026.
- Coastal Flood Advisory ×16
- Beach Hazards Statement ×5
- Heat Advisory ×4
- Special Weather Statement ×3
- Flood Advisory ×1
- Severe Thunderstorm Watch ×1
Latest New Hanover County, NC outage updates
A running log of how this outage has changed — updated automatically as utilities report in.
- RESOLVED
Power restored after 23m
- OUTAGE BEGAN
Outage began — 1,746 customers out
Hardest-hit cities in New Hanover County
Where this event is concentrated across the county's towns and townships.
- Wilmingtonno active outage
Historical reliability
In 2025, the average customer in New Hanover County went about 57.7 hours without power. Peak simultaneous outage on record reached 114,738 customers.
Worst year here was 2018 (peak 114,738 customers out) · decade average 627.6 hrs without power per customer/yr.
| Year | Outage events | Peak customers out | Avg hrs/customer |
|---|---|---|---|
| 2015 | 939 | 7,024 | 73.7 |
| 2016 | 921 | 47,694 | 676.4 |
| 2017 | 854 | 6,562 | 73.2 |
| 2018 | 844 | 114,738 | 4650.0 |
| 2019 | 898 | 24,660 | 229.1 |
| 2020 | 945 | 92,710 | 765.6 |
| 2021 | 1,021 | 3,502 | 57.5 |
| 2022 | 948 | 17,906 | 130.1 |
| 2023 | 926 | 9,251 | 118.9 |
| 2024 | 809 | 3,645 | 71.7 |
| 2025 | 905 | 4,005 | 57.7 |
Very High hurricanes exposure · 627.6 hrs/yr of outages over the last decade.
Power outages in New Hanover County: FAQ
- How often does New Hanover County, NC lose power?
- Based on EAGLE-I records, New Hanover County, NC logged 905 distinct outage events in 2025, averaging about 57.7 hours without power per customer over the year.
- What was the worst power outage in New Hanover County, NC?
- The largest tracked outage peaked at 114,738 customers without power, beginning September 13, 2018 and lasting about 1d 8h.
- Is there a power outage in New Hanover County, NC right now?
- No major outage is currently reported for New Hanover County, NC. Live coverage depends on whether local utilities report to ODIN.
- Which utilities serve New Hanover County, NC?
- Tracked electric providers include Duke Energy.
Wilmington. Outage counts for these communities are reported at the New Hanover County level shown above.
Outages are tracked at the county level; these ZIP codes fall within New Hanover County.
28401, 28403, 28405, 28409, 28411, 28412, 28428, 28429, 28449, 28480
Electric providers serving this county
From EIA-861 service territory, with official reliability where reported.
| Provider | Official SAIDI (EIA) | Live | Report outage |
|---|---|---|---|
| Duke Energy | — | ODIN ✓ | — |
Machine-readable data: /api/v1/counties/37129 and /api/v1/counties/37129/history. Historical figures derive from the DOE/ORNL EAGLE-I dataset (EAGLE-I tracked roughly 0% of North Carolina customers).