Power Outages in New Hanover County, NC
As of October 15, 2026 00:30 UTC, about 1 customers are without power in New Hanover County, NC across 1 reported incident. Duke Energy Progress - (NC) publishes only a system-wide total, not county figures. There is no live feed for Duke Energy, so outages in their service area aren't counted. In 2025, the average customer here lost power for about 56.4 hours.
New Hanover County, NC is served by 2 tracked utilities.
Cite this data
- URL
- https://massoutage.com/north-carolina/new-hanover-county
- As of
- October 15, 2026 00:30 UTC
- Publisher
- MassOutage
MassOutage, "Power Outages in New Hanover County, NC", live data as of October 15, 2026 00:30 UTC. https://massoutage.com/north-carolina/new-hanover-county
Not counted: no live feed for Duke Energy.
0.0%of this county's ~148,021 customers are served by utilities with a county-level live feed.
We can't see outages for: Duke Energy. Their customers are not in any number on this page; check their own outage maps.
System-wide total only, no county split: Duke Energy Progress - (NC).
| Utility | Feed | Out | Served | % out | Small outages | Incidents | Utility ETR | As of |
|---|---|---|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | Live · total only | not by county | - | - | - | - | - | - |
| Duke Energy | No live feed | can't see | - | - | - | - | - | - |
Electricity-dependent residents
HHS emPOWER · data October 7, 2026Medicare beneficiaries in New Hanover Countywho rely on electricity-dependent medical equipment (ventilators, oxygen concentrators, home dialysis, powered wheelchairs, and more). HHS reports counts of 1–10 as “≤11”. Medicare only, so the full at-risk population is larger.
By ZIP code (10)
| ZIP | Power-dependent | Ventilators | O2 concentrators | Home dialysis |
|---|---|---|---|---|
| 28412 | 390 | 12 | 280 | ≤11 |
| 28411 | 267 | ≤11 | 181 | ≤11 |
| 28401 | 262 | 12 | 178 | ≤11 |
| 28409 | 258 | 14 | 188 | ≤11 |
| 28405 | 248 | ≤11 | 173 | ≤11 |
| 28403 | 214 | ≤11 | 143 | ≤11 |
| 28429 | 102 | ≤11 | 74 | ≤11 |
| 28428 | 50 | ≤11 | 33 | 0 |
| 28449 | 15 | ≤11 | ≤11 | ≤11 |
| 28480 | ≤11 | ≤11 | ≤11 | 0 |
Emergency managers can request identified beneficiary lists through their state health department via the HHS emPOWER program.
Outage began, grew, restoration estimate changed, restored: by email, Slack, Teams, Discord or signed webhook, for New Hanover County or any town and utility in it.
- Rip Current StatementMODERATE
New Hanover County has been under 134 National Weather Service alerts recently, most recently a Rip Current Statement on October 18, 2026.
- Coastal Flood Advisory ×68
- Rip Current Statement ×28
- Beach Hazards Statement ×14
- High Surf Advisory ×13
- Flood Watch ×5
- Dense Fog Advisory ×2
Latest New Hanover County, NC outage updates
A running log of how this outage has changed, updated automatically as utilities report in.
- RESOLVED
Power restored after 41m
- OUTAGE BEGAN
Outage began: 294 customers out (12% of the county)
- RESOLVED
Power restored after 9h 10m
- IMPROVING
Improving: down to 374 customers out
- GREW
Outage grew to 661 customers out (26% of the county)
- OUTAGE BEGAN
Outage began: 280 customers out (11% of the county)
- RESOLVED
Power restored after 2h 6m
- OUTAGE BEGAN
Outage began: 131 customers out (5.1% of the county)
Hardest-hit cities in New Hanover County
Where this event is concentrated across the county's towns and townships.
Live outage counts are tracked at the county level; a city-by-city split within New Hanover Countyisn't available yet.
Historical reliability
In 2025, the average customer in New Hanover County went about 56.4 hours without power. Peak simultaneous outage on record reached 2,544 customers.
The US EIA reports North Carolina utilities averaged 3.3 hrs without power per customer (SAIDI) in 2025, a cross-check on our county estimate of 56.4 hrs.
Worst year here was 2018 (peak 2,544 customers out) · decade average 117.2 hrs without power per customer/yr.
| Year | Outage events | Peak customers out | Avg hrs/customer |
|---|---|---|---|
| 2015 | 939 | 2,544 | 64.8 |
| 2016 | 921 | 2,544 | 147.1 |
| 2017 | 854 | 2,544 | 70.0 |
| 2018 | 844 | 2,544 | 349.6 |
| 2019 | 898 | 2,544 | 112.5 |
| 2020 | 945 | 2,544 | 146.5 |
| 2021 | 1,021 | 2,544 | 56.4 |
| 2022 | 948 | 2,544 | 104.6 |
| 2023 | 926 | 2,544 | 110.4 |
| 2024 | 809 | 2,544 | 71.1 |
| 2025 | 905 | 2,544 | 56.4 |
Cost of power in New Hanover County
ENERGY & AI DEMAND →Estimated residential electricity price for New Hanover County, customer-weighted across the utilities serving it (US EIA, 2025). Retail prices aren't published at the county level; this is a derived estimate.
- Duke Energy Progress - (NC)15.2¢1,383,941 cust
Weighted by each utility's residential customer count (utilities report customers at the state level; a per-county share isn't published). Rising retail prices track a national demand surge; see energy & the data-center boom.
Very High hurricanes exposure · 117.2 hrs/yr of outages over the last decade.
Power outages in New Hanover County: FAQ
- How often does New Hanover County, NC lose power?
- Based on EAGLE-I records, New Hanover County, NC logged 905 distinct outage events in 2025, averaging about 56.4 hours without power per customer over the year.
- What was the worst power outage in New Hanover County, NC?
- The largest tracked outage peaked at 2,544 customers without power, beginning July 20, 2023 and lasting about 20h.
- Is there a power outage in New Hanover County, NC right now?
- Yes, about 1 customers are currently without power across 1 reported incident(s).
- Which utilities serve New Hanover County, NC?
- Tracked electric providers include Duke Energy, Duke Energy Progress - (NC).
Wilmington. Outage counts for these communities are reported at the New Hanover County level shown above.
Outages are tracked at the county level; these ZIP codes fall within New Hanover County.
28401, 28403, 28405, 28409, 28411, 28412, 28428, 28429, 28449, 28480
Electric providers serving this county
From EIA-861 service territory, with official reliability where reported.
| Provider | Official SAIDI (EIA) | Live | Report outage |
|---|---|---|---|
| Duke Energy Progress - (NC) | 2.9 hrs | Live · total only | - |
| Duke Energy | - | No live feed | - |
Data from DOE/ORNL ODIN, DOE EAGLE-I, EIA Form 861 (utility reliability), EIA electricity retail prices and FEMA National Risk Index, every source we read. Historical figures derive from the DOE/ORNL EAGLE-I dataset (EAGLE-I tracked roughly 0% of North Carolina customers). Machine-readable data: /api/v1/counties/37129 and /api/v1/counties/37129/history. Live data as of .