County annual report · FIPS 51710
2018 Norfolk city, VA Power Outage Report
In 2018, customers in Norfolk city, VA went without power for an average of 6.6 hours, a total of 768K customer-hours (Virginia average 18.7 hours). That ranks 105th worst of 124 Virginia counties and 831st of 2,798 nationally.
Compared with VA, the US and 2017
Coverage line is EAGLE-I's share of Virginia customers tracked each year.
Biggest outages in Norfolk city, 2018
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | October 11, 2018 10:00 | October 19, 2018 03:00 | 7d 17h | 36,907 | 516K |
| 2 | January 14, 2018 13:15 | January 15, 2018 03:00 | 13h 45m | 10,070 | 11K |
| 3 | January 4, 2018 02:30 | January 5, 2018 09:30 | 1d 7h | 6,237 | 36K |
| 4 | March 2, 2018 01:45 | March 4, 2018 04:45 | 2d 3h | 5,663 | 43K |
| 5 | February 1, 2018 02:15 | February 1, 2018 03:45 | 1h 30m | 4,872 | 3,187 |
| 6 | August 11, 2018 19:00 | August 12, 2018 21:30 | 1d 2h | 4,026 | 20K |
| 7 | June 3, 2018 08:45 | June 4, 2018 05:30 | 20h 45m | 3,633 | 9,183 |
| 8 | January 16, 2018 14:15 | January 16, 2018 20:15 | 6h | 3,514 | 2,515 |
| 9 | October 26, 2018 21:15 | October 27, 2018 00:15 | 3h | 3,378 | 3,164 |
| 10 | May 31, 2018 11:45 | May 31, 2018 22:15 | 10h 30m | 2,572 | 2,669 |
Outage episodes by size in 2018: 122 reached 100+ customers, 28 reached 1,000+ customers, 2 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Norfolk city reported on EIA Form 861 for 2018, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Virginia Electric & Power Co | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 96% of Virginia's customers in 2018; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 116,644 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Norfolk city has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Norfolk city, VA annual power outage report, 2018, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/). https://massoutage.com/reports/2018/virginia/norfolk-city