County annual report · FIPS 51710
2025 Norfolk city, VA Power Outage Report
In 2025, customers in Norfolk city, VA went without power for an average of 2.2 hours, a total of 260K customer-hours (Virginia average 8.6 hours). That ranks 117th worst of 131 Virginia counties and 2335th of 3,000 nationally.
Compared with VA, the US and 2024
Coverage line is EAGLE-I's share of Virginia customers tracked each year.
Biggest outages in Norfolk city, 2025
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | August 1, 2025 11:30 | August 1, 2025 22:00 | 10h 30m | 8,152 | 7,174 |
| 2 | October 20, 2025 12:45 | October 20, 2025 20:30 | 7h 45m | 7,012 | 3,091 |
| 3 | September 16, 2025 11:30 | September 17, 2025 09:45 | 22h 15m | 6,538 | 27K |
| 4 | January 18, 2025 15:15 | February 10, 2025 19:15 | 23d 4h | 6,031 | 11K |
| 5 | May 6, 2025 16:30 | May 6, 2025 22:15 | 5h 45m | 4,910 | 2,978 |
| 6 | September 25, 2025 21:30 | September 26, 2025 15:15 | 17h 45m | 4,478 | 19K |
| 7 | April 14, 2025 17:30 | April 14, 2025 23:15 | 5h 45m | 4,079 | 3,106 |
| 8 | March 5, 2025 14:45 | March 6, 2025 01:30 | 10h 45m | 3,648 | 4,779 |
| 9 | March 12, 2025 00:00 | March 12, 2025 09:30 | 9h 30m | 3,551 | 15K |
| 10 | June 29, 2025 07:00 | June 29, 2025 22:45 | 15h 45m | 3,506 | 3,327 |
Outage episodes by size in 2025: 113 reached 100+ customers, 27 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Norfolk city reported on EIA Form 861 for 2025, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Virginia Electric & Power Co | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Virginia's customers in 2025; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 116,644 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Norfolk city has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Norfolk city, VA annual power outage report, 2025, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/). https://massoutage.com/reports/2025/virginia/norfolk-city