County annual report · FIPS 51710
2024 Norfolk city, VA Power Outage Report
In 2024, customers in Norfolk city, VA went without power for an average of 1.4 hours, a total of 162K customer-hours (Virginia average 8.4 hours). That ranks 122nd worst of 130 Virginia counties and 2596th of 2,990 nationally.
Compared with VA, the US and 2023
Coverage line is EAGLE-I's share of Virginia customers tracked each year.
Biggest outages in Norfolk city, 2024
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | December 6, 2024 16:00 | December 7, 2024 00:30 | 8h 30m | 6,025 | 1,715 |
| 2 | January 9, 2024 21:00 | January 11, 2024 02:15 | 1d 5h | 5,148 | 29K |
| 3 | September 11, 2024 12:00 | September 11, 2024 21:45 | 9h 45m | 5,039 | 2,098 |
| 4 | May 27, 2024 13:45 | May 28, 2024 08:30 | 18h 45m | 4,510 | 4,659 |
| 5 | July 20, 2024 17:15 | July 21, 2024 08:15 | 15h | 3,732 | 5,936 |
| 6 | June 6, 2024 20:45 | June 7, 2024 10:15 | 13h 30m | 3,629 | 5,275 |
| 7 | May 2, 2024 19:00 | May 3, 2024 01:15 | 6h 15m | 3,370 | 4,484 |
| 8 | June 9, 2024 19:00 | June 10, 2024 02:30 | 7h 30m | 3,125 | 3,814 |
| 9 | January 13, 2024 01:45 | January 13, 2024 03:15 | 1h 30m | 2,270 | 1,144 |
| 10 | January 16, 2024 13:15 | January 16, 2024 20:30 | 7h 15m | 1,692 | 1,707 |
Outage episodes by size in 2024: 113 reached 100+ customers, 16 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Norfolk city reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Virginia Electric & Power Co | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Virginia's customers in 2024; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 116,644 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Norfolk city has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Norfolk city, VA annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/). https://massoutage.com/reports/2024/virginia/norfolk-city