County annual report · FIPS 51710
2017 Norfolk city, VA Power Outage Report
In 2017, customers in Norfolk city, VA went without power for an average of 1.5 hours, a total of 180K customer-hours (Virginia average 3.7 hours). That ranks 112th worst of 125 Virginia counties and 1806th of 2,786 nationally.
Compared with VA, the US and 2016
Coverage line is EAGLE-I's share of Virginia customers tracked each year.
Biggest outages in Norfolk city, 2017
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | May 13, 2017 06:45 | May 13, 2017 11:00 | 4h 15m | 5,367 | 16K |
| 2 | April 17, 2017 22:00 | April 18, 2017 02:30 | 4h 30m | 5,266 | 2,467 |
| 3 | July 14, 2017 20:00 | July 16, 2017 02:15 | 1d 6h | 4,863 | 17K |
| 4 | March 1, 2017 15:30 | March 2, 2017 08:30 | 17h | 4,861 | 4,360 |
| 5 | August 29, 2017 09:45 | August 30, 2017 10:00 | 1d | 3,894 | 14K |
| 6 | May 5, 2017 12:30 | May 5, 2017 18:00 | 5h 30m | 3,812 | 2,819 |
| 7 | December 13, 2017 04:45 | December 13, 2017 06:45 | 2h | 3,520 | 1,369 |
| 8 | April 5, 2017 12:45 | April 6, 2017 02:45 | 14h | 3,469 | 1,105 |
| 9 | February 7, 2017 14:45 | February 7, 2017 20:30 | 5h 45m | 2,334 | 3,531 |
| 10 | June 14, 2017 13:15 | June 15, 2017 20:45 | 1d 7h | 2,327 | 4,696 |
Outage episodes by size in 2017: 113 reached 100+ customers, 23 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Norfolk city reported on EIA Form 861 for 2017, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Virginia Electric & Power Co | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Virginia's customers in 2017; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 116,644 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Norfolk city has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Norfolk city, VA annual power outage report, 2017, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/). https://massoutage.com/reports/2017/virginia/norfolk-city