County annual report · FIPS 51710
2019 Norfolk city, VA Power Outage Report
In 2019, customers in Norfolk city, VA went without power for an average of 2.6 hours, a total of 302K customer-hours (Virginia average 6.4 hours). That ranks 111th worst of 128 Virginia counties and 1806th of 2,945 nationally.
Compared with VA, the US and 2018
Coverage line is EAGLE-I's share of Virginia customers tracked each year.
Biggest outages in Norfolk city, 2019
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | July 30, 2019 19:45 | July 31, 2019 00:00 | 4h 15m | 49,521 | 21K |
| 2 | October 8, 2019 11:00 | October 10, 2019 21:30 | 2d 10h | 6,016 | 26K |
| 3 | November 17, 2019 21:45 | November 19, 2019 23:45 | 2d 2h | 6,016 | 24K |
| 4 | August 7, 2019 19:30 | August 9, 2019 00:00 | 1d 4h | 5,926 | 13K |
| 5 | October 2, 2019 12:00 | October 3, 2019 14:30 | 1d 2h | 5,660 | 8,649 |
| 6 | May 8, 2019 17:30 | May 8, 2019 20:15 | 2h 45m | 5,299 | 3,226 |
| 7 | February 24, 2019 02:30 | February 24, 2019 09:00 | 6h 30m | 4,139 | 12K |
| 8 | August 28, 2019 02:45 | August 28, 2019 19:30 | 16h 45m | 3,904 | 11K |
| 9 | September 9, 2019 21:15 | September 10, 2019 03:00 | 5h 45m | 3,855 | 2,255 |
| 10 | April 9, 2019 00:30 | April 9, 2019 10:00 | 9h 30m | 3,640 | 2,254 |
Outage episodes by size in 2019: 143 reached 100+ customers, 31 reached 1,000+ customers, 1 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Norfolk city reported on EIA Form 861 for 2019, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Virginia Electric & Power Co | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 97% of Virginia's customers in 2019; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 116,644 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Norfolk city has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Norfolk city, VA annual power outage report, 2019, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/). https://massoutage.com/reports/2019/virginia/norfolk-city