County annual report · FIPS 51710
2023 Norfolk city, VA Power Outage Report
In 2023, customers in Norfolk city, VA went without power for an average of 1.9 hours, a total of 222K customer-hours (Virginia average 4.6 hours). That ranks 113th worst of 130 Virginia counties and 2324th of 2,977 nationally.
Compared with VA, the US and 2022
Coverage line is EAGLE-I's share of Virginia customers tracked each year.
Biggest outages in Norfolk city, 2023
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | July 6, 2023 23:45 | September 12, 2023 17:30 | 67d 17h | 5,656 | 52K |
| 2 | June 16, 2023 18:15 | June 17, 2023 20:30 | 1d 2h | 5,546 | 16K |
| 3 | June 27, 2023 06:15 | June 28, 2023 05:00 | 22h 45m | 5,388 | 17K |
| 4 | December 1, 2023 21:15 | December 2, 2023 05:15 | 8h | 4,707 | 6,926 |
| 5 | May 5, 2023 14:15 | May 5, 2023 19:30 | 5h 15m | 4,428 | 3,947 |
| 6 | April 20, 2023 11:45 | April 20, 2023 21:00 | 9h 15m | 4,218 | 1,273 |
| 7 | July 3, 2023 14:45 | July 4, 2023 19:30 | 1d 4h | 4,056 | 12K |
| 8 | September 22, 2023 20:15 | September 24, 2023 08:00 | 1d 11h | 3,713 | 12K |
| 9 | March 20, 2023 11:15 | March 20, 2023 20:00 | 8h 45m | 3,620 | 4,536 |
| 10 | December 28, 2023 01:00 | December 28, 2023 17:00 | 16h | 3,619 | 2,779 |
Outage episodes by size in 2023: 75 reached 100+ customers, 27 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Norfolk city reported on EIA Form 861 for 2023, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Virginia Electric & Power Co | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Virginia's customers in 2023; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 116,644 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Norfolk city has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Norfolk city, VA annual power outage report, 2023, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/). https://massoutage.com/reports/2023/virginia/norfolk-city