County annual report · FIPS 51710
2021 Norfolk city, VA Power Outage Report
In 2021, customers in Norfolk city, VA went without power for an average of 1.4 hours, a total of 163K customer-hours (Virginia average 8.7 hours). That ranks 120th worst of 130 Virginia counties and 2505th of 2,974 nationally.
Compared with VA, the US and 2020
Coverage line is EAGLE-I's share of Virginia customers tracked each year.
Biggest outages in Norfolk city, 2021
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | March 8, 2021 18:30 | March 9, 2021 01:30 | 7h | 9,147 | 3,526 |
| 2 | September 16, 2021 05:30 | September 16, 2021 08:45 | 3h 15m | 7,511 | 11K |
| 3 | October 19, 2021 14:30 | October 20, 2021 01:15 | 10h 45m | 6,237 | 3,746 |
| 4 | August 14, 2021 21:30 | August 15, 2021 23:15 | 1d 1h | 4,861 | 14K |
| 5 | January 25, 2021 13:45 | January 25, 2021 23:15 | 9h 30m | 4,769 | 1,235 |
| 6 | June 23, 2021 10:45 | June 23, 2021 21:00 | 10h 15m | 4,302 | 1,137 |
| 7 | August 10, 2021 02:30 | August 10, 2021 20:45 | 18h 15m | 4,055 | 3,911 |
| 8 | November 6, 2021 12:30 | November 7, 2021 01:00 | 12h 30m | 3,063 | 2,914 |
| 9 | April 21, 2021 13:15 | April 22, 2021 05:45 | 16h 30m | 2,091 | 3,821 |
| 10 | June 30, 2021 11:15 | June 30, 2021 19:30 | 8h 15m | 2,053 | 1,087 |
Outage episodes by size in 2021: 125 reached 100+ customers, 22 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Norfolk city reported on EIA Form 861 for 2021, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Virginia Electric & Power Co | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 97% of Virginia's customers in 2021; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 116,644 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Norfolk city has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Norfolk city, VA annual power outage report, 2021, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/). https://massoutage.com/reports/2021/virginia/norfolk-city