massoutage

2021 US Power Outage Report

In 2021, the average US customer went without power for about 8.9 hours — the 2nd worst of the 11 years on record, 1.3× the decade average. Figures are from DOE/ORNL EAGLE-I and include major storm days.

Avg hrs / customer
8.9
Customer-hours out
1331.3M
Rank (worst)
2nd
States with data
50

2021 in context — the last decade

Average hours without power per US customer.

2.9h20153.9h20167.4h20175.6h20184.7h20198.7h20208.9h20218.3h20227.1h202312.6h20245.9h2025

Hardest-hit states in 2021

By longest average outage per customer (SAIDI). Storm-heavy states dominate.

#StateAvg hrs / customerPeak customers out
1Louisiana99.7204,888
2Michigan26.6265,444
3West Virginia21.435,274
4Texas21.0455,986
5Oregon20.6125,115
6Mississippi17.233,939
7Kentucky10.443,157
8North Carolina10.378,544
9Washington8.7215,586
10Virginia8.757,010
11Nebraska8.3138,327
12Rhode Island8.152,955

Hardest-hit counties in 2021

By peak customers out during the year's worst event.

Biggest single outages of 2021

CountyBeganPeak customers out
Harris County, TXJanuary 1, 2021455,986
Tarrant County, TXFebruary 11, 2021367,316
Dallas County, TXFebruary 8, 2021358,650
Plymouth County, MAOctober 26, 2021351,202
Bexar County, TXFebruary 13, 2021329,782
Brazoria County, TXFebruary 14, 2021318,242
Travis County, TXFebruary 11, 2021273,849
Barnstable County, MAOctober 26, 2021273,634
Wayne County, MIAugust 11, 2021265,444
King County, WAJanuary 11, 2021215,586

Source: DOE/ORNL EAGLE-I (15-minute county outage records; major disturbances from DOE OE-417). “Avg hours per customer” is a SAIDI-like measure — total outage customer-minutes divided by tracked customers. Coverage varies by year and utility.