massoutage

2020 US Power Outage Report

In 2020, the average US customer tracked by EAGLE-I went without power for about 8.0 hours, the 3rd worst of the 11 loaded years (2015–2025). Figures include major storm days.

Avg hrs / customer
8.0
Customer-hours out
1273.1M
EAGLE-I coverage
89%
of US customers
Largest county peak
279,858
customers out at once
Outage events
1,315,988
Counties reporting
3,037

2020 in context

US: average hours without power per customer by year2015: 2.8h; 2016: 3.8h; 2017: 7.3h; 2018: 5.3h, coverage 88%; 2019: 4.6h, coverage 91%; 2020: 8.0h, coverage 89%; 2021: 8.4h, coverage 92%; 2022: 6.2h, coverage 92%; 2023: 6.7h; 2024: 11.2h; 2025: 5.3h0510150%50%100%2.8h20153.8h20167.3h20175.3h20184.6h20198.0h20208.4h20216.2h20226.7h202311.2h20245.3h2025
Use the arrow keys to read values.
Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Month by month, 2020

Customer-hours without power each month; August was the worst.

CSVJSON
US customer-hours without power by month, 2020Jan 34.9M, Feb 33.7M, Mar 30.4M, Apr 92.6M, May 49.0M, Jun 74.5M, Jul 67.6M, Aug 387.8M, Sep 151.3M, Oct 213.0M, Nov 89.1M, Dec 49.2M0100M200M300M400M34.9MJan33.7MFeb30.4MMar92.6MApr49.0MMay74.5MJun67.6MJul387.8MAug151.3MSep213.0MOct89.1MNov49.2MDec
Use the arrow keys to read values.

Hardest-hit counties in 2020

Top 25 two ways: per customer (counties tracking at least 1,000 customers, so tiny counties don't swing the list) and total customer-hours (where the most people were affected).

CSVJSON
#CountyHrs / customerCustomer-hoursCustomersPeak outEvents
1Calcasieu Parish, LA665.733.2M49,91249,912605
2Cameron Parish, LA423.61.1M2,6951,997162
3Beauregard Parish, LA354.09.3M26,15519,201687
4Orange County, TX239.14.7M19,78619,786809
5Jefferson Davis Parish, LA232.92.7M11,41211,412404
6Allen Parish, LA220.94.0M18,16011,805565
7Union Parish, LA207.11.5M7,0917,091366
8Sierra County, CA202.8420K2,0721,701177
9Wilkinson County, MS185.9895K4,8174,817347
10Coosa County, AL184.8771K4,1704,170604
11Grant Parish, LA180.42.5M14,06410,278465
12Jefferson County, TX175.89.1M51,65951,659663
13Vernon Parish, LA174.16.8M39,21024,749756
14Jackson Parish, LA174.1828K4,7554,755417
15Sabine Parish, LA165.52.8M17,14815,100559
16George County, MS148.51.4M9,3539,353901
17New Hanover County, NC146.5373K2,5442,544945
18Arkansas County, AR144.91.4M9,4099,409538
19Marshall County, IA143.02.3M15,94515,945464
20Winn Parish, LA142.11.2M8,3895,963380
21Greene County, MS141.5745K5,2645,264509
22Caddo County, OK141.01.9M13,54013,540980
23Poweshiek County, IA139.9939K6,7086,708450
24Linn County, IA136.116.1M118,247109,389872
25Dallas County, AR132.1429K3,2463,246256

States in 2020

Ranked by average hours without power per customer. Change compares with the closest earlier loaded year; coverage is EAGLE-I's share of the state's customers.

CSVJSON
#StateHrs / customervs prior yrCustomer-hoursPeak outCoverage
1Louisiana64.1▲ 530%155.0M548,46990%
2Maine36.8▲ 504%30.2M270,77996%
3Oklahoma27.7▲ 457%57.3M379,39193%
4Iowa27.3▲ 1160%44.1M487,45491%
5Alabama21.9▲ 581%56.4M485,02881%
6Mississippi18.3▲ 217%27.2M228,68077%
7New Jersey17.4▲ 273%72.5M1,373,89599%
8North Carolina16.4▲ 44%33.4M346,83691%
9West Virginia11.4▼ 17%11.5M57,587100%
10Arkansas10.4▲ 70%17.2M131,21486%
11New York10.4▲ 247%86.5M843,85799%
12Rhode Island9.9▲ 137%5.0M143,76199%
13Michigan9.8▼ 23%47.2M396,64795%
14Oregon8.7▲ 132%18.0M182,43090%
15Utah8.6▲ 252%11.1M180,03679%
16Georgia7.4▲ 200%37.9M948,79988%
17New Hampshire7.1▲ 112%5.3M94,38399%
18Tennessee6.5▲ 144%22.3M239,43873%
19Pennsylvania6.5▲ 39%39.8M385,89898%
20California6.2▼ 33%98.3M469,82294%
21Virginia6.0▼ 4%23.9M354,18997%
22Illinois5.9▲ 219%34.8M756,57694%
23South Carolina5.7▲ 19%16.2M285,81499%
24Montana5.6▲ 813%3.4M37,54476%
25Massachusetts5.3▲ 78%17.6M243,00194%
26Ohio5.2▲ 0%29.1M519,21693%
27Texas5.1▲ 4%69.7M241,68563%
28Idaho5.0▲ 140%4.7M90,41595%
29Kentucky4.7▲ 43%11.0M74,16592%
30South Dakota4.6▲ 21%2.1M9,94479%
31Delaware4.3▲ 131%2.2M61,36786%
32Washington4.2▲ 105%14.7M139,45187%
33Alaska4.2▼ 12%1.1M12,34968%
34Indiana3.9▲ 27%12.8M146,70686%
35Vermont3.8▼ 43%1.5M21,840100%
36Florida3.6▲ 96%40.7M260,41597%
37Wyoming3.4▲ 163%1.1M19,37171%
38Missouri2.9▼ 25%8.2M87,35095%
39Hawaii2.7▼ 43%1.1M66,56367%
40New Mexico2.4▲ 15%2.4M18,62382%
41Colorado2.2▼ 31%6.3M102,67084%
42Maryland2.2▼ 16%5.8M115,43198%
43Minnesota2.1▲ 25%5.9M68,25280%
44Wisconsin1.8▼ 59%5.6M58,90684%
45Kansas1.6▼ 49%2.4M16,64279%
46District of Columbia1.5▼ 32%489K7,168100%
47Nebraska1.4▲ 31%1.4M57,28948%
48North Dakota1.3▲ 22%603K9,63566%
49Arizona1.3▲ 3%4.1M74,54690%
50Nevada1.2▼ 8%1.7M17,42396%
51Connecticut--64.5M725,70095%

Territories in 2020

Reported on their own: not ranked with the states, and not part of the national figures above.

TerritoryHrs / customerCustomer-hoursCoverage
U.S. Virgin Islands36.72.1M100%

Biggest single outages of 2020

The 25 county outage episodes with the most customers out at once.

CSVJSON
#CountyStarted (UTC)Ended (UTC)DurationPeak outCustomer-hours
1Cook County, ILAugust 5, 2020 10:30September 14, 2020 05:1539d 18h279,85810.2M
2Ocean County, NJAugust 3, 2020 01:15August 11, 2020 07:308d 6h216,3326.1M
3Monmouth County, NJAugust 2, 2020 02:45August 24, 2020 10:0022d 7h202,86410.4M
4Suffolk County, NYJuly 19, 2020 11:30August 24, 2020 06:1535d 18h197,66915.1M
5Oklahoma County, OKOctober 26, 2020 04:15November 13, 2020 08:0018d 3h193,31633.3M
7Jefferson Parish, LAOctober 28, 2020 15:30November 22, 2020 03:1524d 11h180,49614.4M
9Fulton County, GAOctober 19, 2020 04:45November 7, 2020 05:1519d178,8324.5M
10Orleans Parish, LAOctober 28, 2020 20:15November 8, 2020 01:3010d 5h160,7798.3M
11Escambia County, FLSeptember 15, 2020 01:30October 2, 2020 03:4517d 2h156,88211.5M
12Oakland County, MIFebruary 10, 2020 02:15February 17, 2020 02:457d156,51957K
13Hidalgo County, TXJuly 25, 2020 13:30August 8, 2020 09:4513d 20h153,3375.8M
14Franklin County, OHSeptember 15, 2020 10:30September 16, 2020 07:1520h 45m153,200160K
15Franklin County, OHSeptember 9, 2020 10:15September 11, 2020 04:301d 18h153,123122K
16Wayne County, MIFebruary 11, 2020 12:30February 13, 2020 11:451d 23h143,65838K
17Montgomery County, PAJune 3, 2020 11:45June 18, 2020 09:4514d 22h141,9154.4M
18Nassau County, NYAugust 3, 2020 10:00August 24, 2020 05:1520d 19h141,60813.3M
19Bergen County, NJAugust 3, 2020 07:30August 23, 2020 08:0020d140,9797.5M
21DeKalb County, GAOctober 29, 2020 03:30November 7, 2020 06:459d 3h139,7793.2M
22New York County, NYAugust 4, 2020 15:45August 11, 2020 21:007d 5h137,47375K
23Los Angeles County, CAOctober 20, 2020 12:30December 31, 2020 00:1571d 11h133,8853.2M
24Davidson County, TNMay 4, 2020 16:45May 9, 2020 10:154d 17h132,8933.5M
25Baldwin County, ALSeptember 15, 2020 02:15October 4, 2020 20:4519d 18h126,28611.8M
EAGLE-I tracked about 89% of US electricity customers in 2020; utilities it does not see are missing from every figure here. “Hrs per customer” divides outage customer-minutes by modeled county customers (a SAIDI-like measure including major event days), so it is not the EIA-861 SAIDI utilities file.