2024 US Power Outage Report
In 2024, the average US customer went without power for about 12.6 hours — the 1st worst of the 11 years on record, 1.8× the decade average. Figures are from DOE/ORNL EAGLE-I and include major storm days.
Avg hrs / customer
12.6
Customer-hours out
1891.7M
Rank (worst)
1st
States with data
50
2024 in context — the last decade
Average hours without power per US customer.
Hardest-hit states in 2024
By longest average outage per customer (SAIDI). Storm-heavy states dominate.
| # | State | Avg hrs / customer | Peak customers out |
|---|---|---|---|
| 1 | North Carolina | 66.1 | 223,578 |
| 2 | South Carolina | 50.1 | 270,050 |
| 3 | Maine | 38.2 | 105,529 |
| 4 | Georgia | 25.8 | 118,846 |
| 5 | Texas | 25.5 | 1,660,703 |
| 6 | Florida | 24.6 | 520,308 |
| 7 | West Virginia | 21.6 | 59,406 |
| 8 | Louisiana | 15.8 | 68,190 |
| 9 | New Hampshire | 14.2 | 64,404 |
| 10 | Nebraska | 12.1 | 157,876 |
| 11 | Washington | 12.1 | 518,386 |
| 12 | Oregon | 11.8 | 123,419 |
Hardest-hit counties in 2024
By peak customers out during the year's worst event.
1Harris County, TX1,660,7032Cochise County, AZ718,6423Hillsborough County, FL520,3084King County, WA518,3865Pinellas County, FL449,3106Dallas County, TX386,8567Lee County, FL273,4708Greenville County, SC270,0509Sarasota County, FL255,13110Montgomery County, TX246,21211Fort Bend County, TX236,44312Buncombe County, NC223,57813Cuyahoga County, OH223,47014Manatee County, FL220,45515Polk County, FL209,97616Sacramento County, CA207,10717Spartanburg County, SC183,81618Volusia County, FL177,83419Pasco County, FL174,49420Galveston County, TX164,920
Biggest single outages of 2024
| County | Began | Peak customers out |
|---|---|---|
| Harris County, TX | July 8, 2024 | 1,660,703 |
| Cochise County, AZ | July 3, 2024 | 718,642 |
| Hillsborough County, FL | September 27, 2024 | 520,308 |
| King County, WA | November 8, 2024 | 518,386 |
| Harris County, TX | April 6, 2024 | 502,077 |
| Pinellas County, FL | September 23, 2024 | 449,310 |
| Dallas County, TX | May 24, 2024 | 386,856 |
| Harris County, TX | May 18, 2024 | 291,108 |
| Lee County, FL | September 26, 2024 | 273,470 |
| Greenville County, SC | September 25, 2024 | 270,050 |
Source: DOE/ORNL EAGLE-I (15-minute county outage records; major disturbances from DOE OE-417). “Avg hours per customer” is a SAIDI-like measure — total outage customer-minutes divided by tracked customers. Coverage varies by year and utility.