massoutage

2024 US Power Outage Report

In 2024, the average US customer tracked by EAGLE-I went without power for about 11.2 hours, the 1st worst of the 11 loaded years (2015–2025). Figures include major storm days.

Avg hrs / customer
11.2
Customer-hours out
1703.9M
EAGLE-I coverage
n/a
of US customers
Largest county peak
1,660,703
customers out at once
Outage events
1,350,365
Counties reporting
3,007

2024 in context

US: average hours without power per customer by year2015: 2.8h; 2016: 3.8h; 2017: 7.3h; 2018: 5.3h, coverage 88%; 2019: 4.6h, coverage 91%; 2020: 8.0h, coverage 89%; 2021: 8.4h, coverage 92%; 2022: 6.2h, coverage 92%; 2023: 6.7h; 2024: 11.2h; 2025: 5.3h0510150%50%100%2.8h20153.8h20167.3h20175.3h20184.6h20198.0h20208.4h20216.2h20226.7h202311.2h20245.3h2025
Use the arrow keys to read values.
Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Month by month, 2024

Customer-hours without power each month; October was the worst.

CSVJSON
US customer-hours without power by month, 2024Jan 85.6M, Feb 53.8M, Mar 46.9M, Apr 89.2M, May 168.5M, Jun 80.3M, Jul 287.6M, Aug 119.2M, Sep 301.3M, Oct 356.8M, Nov 70.5M, Dec 44.2M0100M200M300M400M85.6MJan53.8MFeb46.9MMar89.2MApr168.5MMay80.3MJun287.6MJul119.2MAug301.3MSep356.8MOct70.5MNov44.2MDec
Use the arrow keys to read values.

Hardest-hit counties in 2024

Top 25 two ways: per customer (counties tracking at least 1,000 customers, so tiny counties don't swing the list) and total customer-hours (where the most people were affected).

CSVJSON
#CountyHrs / customerCustomer-hoursCustomersPeak outEvents
1Yancey County, NC891.91.8M2,0232,023435
2Mitchell County, NC666.31.1M1,6961,696436
3Atkinson County, GA377.61.6M4,2834,283489
4Buncombe County, NC357.011.6M32,49932,499448
5Rutherford County, NC332.32.4M7,0847,084611
6Jeff Davis County, GA319.32.6M8,1078,107621
7Madison County, NC301.8673K2,2312,231429
8San Jacinto County, TX269.21.4M5,3555,355536
9Appling County, GA265.92.7M9,9919,991756
10McDowell County, NC255.03.2M12,44212,442544
11McCormick County, SC249.01.0M4,0914,091279
12Polk County, NC244.71.3M5,2155,215473
13Jefferson County, GA242.42.1M8,7478,747560
14Glascock County, GA225.2380K1,6891,689178
15Austin County, TX224.22.2M9,7809,780503
16Waller County, TX218.94.1M18,53218,532448
17Warren County, GA208.7565K2,7052,705265
18Lincoln County, GA191.1778K4,0714,071366
19Edgefield County, SC188.22.4M12,71712,717557
20Johnson County, GA188.0855K4,5504,550466
21Tattnall County, GA185.61.4M7,8067,806512
22Bacon County, GA185.51.1M6,1196,119570
23Madison County, FL185.11.7M9,4159,415610
24Burke County, NC185.13.7M19,74619,746607
25McDuffie County, GA184.12.0M10,98410,984530

States in 2024

Ranked by average hours without power per customer. Change compares with the closest earlier loaded year; coverage is EAGLE-I's share of the state's customers.

CSVJSON
#StateHrs / customervs prior yrCustomer-hoursPeak outCoverage
1South Carolina48.3▲ 1701%136.9M1,294,179n/a
2Maine38.0▼ 2%31.2M332,458n/a
3North Carolina36.3▲ 237%88.9M585,053n/a
4Georgia25.3▲ 282%130.0M1,068,636n/a
5Texas24.4▲ 205%335.1M2,658,351n/a
6Florida24.2▲ 617%270.9M3,241,635n/a
7West Virginia21.6▲ 59%21.8M145,292n/a
8Louisiana15.8▲ 24%38.2M393,436n/a
9New Hampshire14.2▲ 50%10.6M182,958n/a
10Nebraska12.1▲ 942%10.9M219,263n/a
11Washington12.1▲ 359%42.1M706,953n/a
12Oregon11.8▲ 289%24.4M236,562n/a
13Vermont11.2▲ 5%4.3M49,422n/a
14Kentucky9.8▼ 35%22.8M225,780n/a
15Mississippi9.2▼ 17%14.4M112,352n/a
16Ohio9.0▲ 33%50.8M426,489n/a
17Hawaii8.6▼ 18%4.4M29,800n/a
18Michigan8.5▼ 68%41.3M380,776n/a
19Arkansas8.5▼ 37%14.1M137,053n/a
20Montana8.5▲ 374%5.1M64,485n/a
21Virginia8.3▲ 80%32.8M231,175n/a
22Pennsylvania7.0▲ 45%43.3M197,171n/a
23Alaska6.7▼ 20%1.8M64,387n/a
24California6.1▼ 23%96.4M888,942n/a
25Missouri5.8▼ 39%13.3M126,560n/a
26New Mexico5.2▲ 88%5.2M69,291n/a
27Indiana5.2▼ 13%16.8M174,518n/a
28Alabama4.9▼ 22%12.7M100,498n/a
29Tennessee4.8▼ 56%16.5M128,592n/a
30Oklahoma4.8▼ 66%9.9M100,087n/a
31Colorado4.7▲ 122%13.1M184,972n/a
32Wisconsin4.6▲ 38%14.2M109,888n/a
33Idaho4.6▲ 90%4.2M41,301n/a
34Kansas4.3▼ 1%6.2M78,751n/a
35New York4.0▲ 79%33.4M185,976n/a
36Minnesota4.0▲ 35%10.9M155,534n/a
37New Jersey3.9▲ 62%16.2M121,285n/a
38Iowa3.2▲ 60%5.1M69,005n/a
39Utah3.0▲ 24%3.9M25,582n/a
40Illinois3.0▼ 25%17.9M391,133n/a
41Maryland2.8▼ 22%7.5M58,328n/a
42Nevada2.7▼ 13%3.8M37,231n/a
43Wyoming2.4▲ 20%781K28,026n/a
44South Dakota2.3▼ 2%1.1M27,312n/a
45Delaware2.2▼ 5%1.1M33,670n/a
46Massachusetts1.9▼ 62%6.4M33,984n/a
47Rhode Island1.8▼ 9%907K29,934n/a
48Arizona1.6▼ 19%5.3M80,409n/a
49District of Columbia1.6▼ 37%513K24,929n/a
50North Dakota1.2▼ 71%545K7,397n/a
51Connecticut--4.0M50,001n/a

Territories in 2024

Reported on their own: not ranked with the states, and not part of the national figures above.

TerritoryHrs / customerCustomer-hoursCoverage
U.S. Virgin Islands124.07.0Mn/a
Puerto Rico82.0121.8Mn/a

Biggest single outages of 2024

The 25 county outage episodes with the most customers out at once.

CSVJSON
#CountyStarted (UTC)Ended (UTC)DurationPeak outCustomer-hours
1Harris County, TXJuly 8, 2024 08:45July 19, 2024 05:3010d 20h1,660,703137.5M
2Hillsborough County, FLSeptember 27, 2024 23:30October 28, 2024 13:3030d 14h520,30837.1M
3King County, WANovember 8, 2024 17:00January 1, 2025 00:0053d 7h518,38622.9M
4Harris County, TXApril 6, 2024 11:45May 18, 2024 05:4541d 18h502,07712.9M
5Dallas County, TXMay 24, 2024 09:15June 30, 2024 10:1537d 1h386,85615.4M
6Pinellas County, FLSeptember 23, 2024 06:00November 14, 2024 23:0052d 17h361,14748.1M
7Harris County, TXMay 18, 2024 06:45May 24, 2024 00:155d 17h291,10818.3M
8Lee County, FLSeptember 26, 2024 07:00November 14, 2024 07:1549d273,47012.4M
9Sarasota County, FLSeptember 23, 2024 10:15October 17, 2024 03:0023d 16h255,13115.7M
10Harris County, TXMay 24, 2024 09:15June 26, 2024 07:3032d 22h251,8302.7M
11Fort Bend County, TXJuly 8, 2024 14:15July 10, 2024 00:451d 10h236,4436.7M
12Montgomery County, TXJuly 7, 2024 12:45August 5, 2024 07:4528d 19h230,04019.9M
13Cuyahoga County, OHAugust 4, 2024 16:00September 13, 2024 02:4539d 10h223,47016.2M
14Manatee County, FLSeptember 23, 2024 10:15November 4, 2024 05:1541d 19h220,45515.9M
15Polk County, FLOctober 9, 2024 08:15November 13, 2024 05:4534d 21h209,97610.0M
16Greenville County, SCSeptember 25, 2024 00:15October 13, 2024 06:1518d 6h208,04031.5M
17Sacramento County, CAFebruary 4, 2024 16:15February 10, 2024 10:455d 18h207,1072.2M
18King County, WASeptember 3, 2024 00:00September 16, 2024 11:4513d 11h197,763234K
19Volusia County, FLOctober 6, 2024 13:15October 28, 2024 06:0021d 16h177,8349.0M
20Pasco County, FLSeptember 26, 2024 10:45November 19, 2024 01:1553d 14h174,49411.8M
21Orange County, FLOctober 9, 2024 13:00October 25, 2024 08:4515d 19h158,1905.7M
22Douglas County, NEAugust 1, 2024 01:15August 12, 2024 00:0010d 22h157,8766.9M
23Cook County, ILJuly 5, 2024 03:15August 11, 2024 08:3037d 5h155,2043.8M
24Spartanburg County, SCSeptember 25, 2024 01:00October 15, 2024 05:3020d 4h147,55823.8M
25Santa Clara County, CAJanuary 21, 2024 08:00March 11, 2024 02:3049d 18h145,8403.7M
EAGLE-I tracked about n/a of US electricity customers in 2024; utilities it does not see are missing from every figure here. “Hrs per customer” divides outage customer-minutes by modeled county customers (a SAIDI-like measure including major event days), so it is not the EIA-861 SAIDI utilities file.