County annual report · FIPS 51710
2016 Norfolk city, VA Power Outage Report
In 2016, customers in Norfolk city, VA went without power for an average of 13.0 hours, a total of 1.5M customer-hours (Virginia average 8.1 hours). That ranks 28th worst of 128 Virginia counties and 258th of 2,391 nationally.
Compared with VA, the US and 2015
Coverage line is EAGLE-I's share of Virginia customers tracked each year.
Biggest outages in Norfolk city, 2016
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | October 8, 2016 22:30 | October 14, 2016 00:15 | 5d 1h | 44,190 | 1.2M |
| 2 | September 3, 2016 03:45 | September 5, 2016 02:30 | 1d 22h | 7,507 | 77K |
| 3 | July 24, 2016 19:15 | July 25, 2016 07:45 | 12h 30m | 4,086 | 1,936 |
| 4 | May 13, 2016 20:15 | May 13, 2016 22:15 | 2h | 4,019 | 2,067 |
| 5 | June 23, 2016 12:00 | June 24, 2016 00:00 | 12h | 3,947 | 1,758 |
| 6 | October 14, 2016 04:30 | October 14, 2016 10:00 | 5h 30m | 3,934 | 4,179 |
| 7 | March 28, 2016 07:45 | March 28, 2016 14:00 | 6h 15m | 3,834 | 4,125 |
| 8 | September 18, 2016 17:45 | September 19, 2016 09:45 | 16h | 3,724 | 10K |
| 9 | January 23, 2016 03:00 | January 24, 2016 05:30 | 1d 2h | 3,069 | 7,406 |
| 10 | July 30, 2016 18:00 | July 31, 2016 10:15 | 16h 15m | 2,858 | 12K |
Outage episodes by size in 2016: 129 reached 100+ customers, 33 reached 1,000+ customers, 1 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Norfolk city reported on EIA Form 861 for 2016, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Virginia Electric & Power Co | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Virginia's customers in 2016; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 116,644 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Norfolk city has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Norfolk city, VA annual power outage report, 2016, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/). https://massoutage.com/reports/2016/virginia/norfolk-city