2016 US Power Outage Report
In 2016, the average US customer tracked by EAGLE-I went without power for about 3.8 hours, the 10th worst of the 11 loaded years (2015–2025). Figures include major storm days.
Avg hrs / customer
3.8
Customer-hours out
508.4M
EAGLE-I coverage
n/a
of US customers
Largest county peak
467,041
customers out at once
Outage events
838,859
Counties reporting
2,405
2016 in context
Hardest-hit counties in 2016
Top 25 two ways: per customer (counties tracking at least 1,000 customers, so tiny counties don't swing the list) and total customer-hours (where the most people were affected).
| # | County | Hrs / customer | Customer-hours | Customers | Peak out | Events |
|---|---|---|---|---|---|---|
| 1 | Clay County, WV | 177.7 | 438K | 2,463 | 2,463 | 252 |
| 2 | Moore County, NC | 161.0 | 919K | 5,708 | 5,708 | 758 |
| 3 | Johnston County, NC | 154.7 | 2.1M | 13,828 | 13,828 | 802 |
| 4 | New Hanover County, NC | 147.1 | 374K | 2,544 | 2,544 | 921 |
| 5 | Marion County, SC | 135.4 | 1.2M | 8,497 | 8,497 | 463 |
| 6 | Wake County, NC | 122.6 | 5.7M | 46,622 | 46,622 | 515 |
| 7 | Dillon County, SC | 115.5 | 1.2M | 10,099 | 10,099 | 448 |
| 8 | Durham County, NC | 107.2 | 644K | 6,008 | 6,008 | 676 |
| 9 | Hamilton County, NY | 103.1 | 264K | 2,561 | 2,561 | 176 |
| 10 | Harnett County, NC | 100.8 | 2.2M | 22,060 | 22,060 | 789 |
| 11 | Mecklenburg County, NC | 95.3 | 2.7M | 28,172 | 28,172 | 322 |
| 12 | Sampson County, NC | 88.1 | 1.7M | 19,420 | 19,420 | 696 |
| 13 | Montgomery County, AR | 85.1 | 351K | 4,130 | 4,130 | 348 |
| 14 | Webster County, WV | 84.6 | 395K | 4,673 | 4,673 | 418 |
| 15 | Wilkes County, NC | 84.2 | 677K | 8,042 | 8,042 | 688 |
| 16 | Lee County, SC | 81.5 | 463K | 5,675 | 5,517 | 334 |
| 17 | Chatham County, NC | 80.7 | 306K | 3,797 | 3,797 | 686 |
| 18 | Wayne County, NC | 80.6 | 1.5M | 18,042 | 18,042 | 713 |
| 19 | Columbus County, NC | 75.2 | 1.7M | 22,736 | 22,736 | 948 |
| 20 | Florence County, SC | 74.7 | 4.1M | 54,564 | 48,077 | 946 |
| 21 | Darlington County, SC | 73.7 | 1.4M | 19,211 | 19,211 | 623 |
| 22 | Pocahontas County, WV | 73.1 | 336K | 4,599 | 4,599 | 252 |
| 23 | Chatham County, GA | 72.7 | 10.4M | 143,708 | 141,489 | 816 |
| 24 | Greenbrier County, WV | 72.6 | 1.5M | 20,087 | 20,087 | 566 |
| 25 | Robeson County, NC | 70.6 | 4.3M | 60,455 | 43,321 | 891 |
| # | County | Hrs / customer | Customer-hours | Customers | Peak out | Events |
|---|---|---|---|---|---|---|
| 1 | Duval County, FL | 27.5 | 13.3M | 483,034 | 467,041 | 811 |
| 2 | Volusia County, FL | 62.1 | 12.4M | 198,922 | 198,922 | 464 |
| 3 | Los Angeles County, CA | 3.0 | 11.3M | 3,762,600 | 104,866 | 91 |
| 4 | Chatham County, GA | 72.7 | 10.4M | 143,708 | 141,489 | 816 |
| 5 | Brevard County, FL | 23.3 | 7.9M | 338,129 | 200,786 | 347 |
| 6 | Horry County, SC | 30.1 | 7.8M | 259,189 | 183,359 | 1,120 |
| 7 | Wake County, NC | 122.6 | 5.7M | 46,622 | 46,622 | 515 |
| 8 | Henrico County, VA | 30.5 | 4.6M | 150,139 | 116,190 | 784 |
| 9 | Robeson County, NC | 70.6 | 4.3M | 60,455 | 43,321 | 891 |
| 10 | Orange County, CA | 3.3 | 4.1M | 1,255,530 | 72,744 | 326 |
| 11 | Florence County, SC | 74.7 | 4.1M | 54,564 | 48,077 | 946 |
| 12 | Virginia Beach city, VA | 20.1 | 3.8M | 190,947 | 77,449 | 690 |
| 13 | Beaufort County, SC | 29.7 | 3.8M | 127,289 | 47,989 | 688 |
| 14 | St. Louis County, MO | 6.3 | 3.7M | 594,469 | 67,070 | 345 |
| 15 | King County, WA | 3.8 | 3.6M | 963,744 | 129,685 | 140 |
| 16 | Charleston County, SC | 15.7 | 3.6M | 231,046 | 97,936 | 526 |
| 17 | San Bernardino County, CA | 4.3 | 3.6M | 840,555 | 17,523 | 326 |
| 18 | Flagler County, FL | 59.5 | 3.5M | 58,764 | 57,341 | 612 |
| 19 | St. Johns County, FL | 28.6 | 3.3M | 116,593 | 84,092 | 745 |
| 20 | San Diego County, CA | 2.2 | 3.0M | 1,362,929 | 47,182 | 287 |
| 21 | Riverside County, CA | 3.5 | 3.0M | 853,923 | 20,239 | 416 |
| 22 | Miami-Dade County, FL | 3.0 | 2.9M | 951,391 | 46,385 | 37 |
| 23 | East Baton Rouge Parish, LA | 13.3 | 2.8M | 214,590 | 25,849 | 670 |
| 24 | Palm Beach County, FL | 5.1 | 2.8M | 539,728 | 84,378 | 155 |
| 25 | Mecklenburg County, NC | 95.3 | 2.7M | 28,172 | 28,172 | 322 |
States in 2016
Ranked by average hours without power per customer. Change compares with the closest earlier loaded year; coverage is EAGLE-I's share of the state's customers.
| # | State | Hrs / customer | vs prior yr | Customer-hours | Peak out | Coverage |
|---|---|---|---|---|---|---|
| 1 | North Carolina | 26.5 | ▲ 309% | 49.3M | 509,014 | n/a |
| 2 | West Virginia | 17.6 | ▲ 2% | 17.8M | 82,260 | n/a |
| 3 | South Carolina | 12.9 | ▲ 417% | 36.7M | 605,878 | n/a |
| 4 | Virginia | 8.1 | ▲ 205% | 32.0M | 272,226 | n/a |
| 5 | Maine | 7.8 | ▲ 180% | 6.2M | 123,981 | n/a |
| 6 | Florida | 7.1 | ▲ 340% | 79.0M | 1,206,954 | n/a |
| 7 | Louisiana | 6.8 | ▲ 18% | 16.5M | 118,470 | n/a |
| 8 | Arkansas | 5.5 | ▲ 47% | 9.0M | 163,448 | n/a |
| 9 | Georgia | 4.8 | ▲ 166% | 24.6M | 282,597 | n/a |
| 10 | Vermont | 4.3 | ▲ 64% | 1.6M | 23,363 | n/a |
| 11 | Oklahoma | 4.1 | ▼ 19% | 8.4M | 129,489 | n/a |
| 12 | New Jersey | 4.0 | ▼ 10% | 16.8M | 145,547 | n/a |
| 13 | Minnesota | 3.2 | ▲ 87% | 8.4M | 90,349 | n/a |
| 14 | Washington | 3.2 | ▼ 65% | 8.8M | 220,088 | n/a |
| 15 | New Hampshire | 3.2 | ▲ 38% | 2.4M | 92,168 | n/a |
| 16 | Missouri | 3.1 | ▲ 40% | 8.3M | 118,791 | n/a |
| 17 | Indiana | 3.1 | ▲ 7% | 9.6M | 86,096 | n/a |
| 18 | Mississippi | 3.1 | ▲ 17% | 4.2M | 22,747 | n/a |
| 19 | Rhode Island | 3.0 | ▼ 50% | 1.5M | 48,739 | n/a |
| 20 | Ohio | 2.9 | ▲ 17% | 16.5M | 135,935 | n/a |
| 21 | Delaware | 2.9 | ▼ 8% | 1.4M | 23,327 | n/a |
| 22 | Oregon | 2.8 | ▼ 12% | 2.9M | 48,317 | n/a |
| 23 | District of Columbia | 2.5 | ▼ 1% | 817K | 17,181 | n/a |
| 24 | Tennessee | 2.5 | ▲ 4% | 6.8M | 57,415 | n/a |
| 25 | Pennsylvania | 2.5 | ▼ 23% | 15.2M | 87,629 | n/a |
| 26 | California | 2.5 | ▼ 21% | 29.3M | 123,346 | n/a |
| 27 | Massachusetts | 2.3 | ▲ 57% | 7.5M | 116,324 | n/a |
| 28 | Maryland | 2.2 | ▲ 9% | 5.9M | 49,893 | n/a |
| 29 | New York | 2.2 | ▲ 33% | 18.0M | 101,677 | n/a |
| 30 | New Mexico | 2.1 | ▲ 34% | 1.9M | 143,000 | n/a |
| 31 | Michigan | 2.0 | ▼ 70% | 9.8M | 129,727 | n/a |
| 32 | Kansas | 2.0 | ▼ 10% | 2.8M | 28,736 | n/a |
| 33 | Kentucky | 2.0 | ▼ 14% | 4.6M | 22,081 | n/a |
| 34 | Wisconsin | 1.9 | ▲ 29% | 5.8M | 63,253 | n/a |
| 35 | Alaska | 1.9 | ▼ 33% | 173K | 9,708 | n/a |
| 36 | Montana | 1.9 | ▼ 19% | 233K | 7,569 | n/a |
| 37 | Iowa | 1.8 | ▲ 73% | 3.0M | 38,534 | n/a |
| 38 | Colorado | 1.7 | ▲ 42% | 4.6M | 147,186 | n/a |
| 39 | Nebraska | 1.6 | ▲ 91% | 1.0M | 23,067 | n/a |
| 40 | Idaho | 1.5 | ▼ 42% | 1.2M | 13,391 | n/a |
| 41 | Illinois | 1.5 | ▼ 35% | 8.7M | 116,134 | n/a |
| 42 | Nevada | 1.3 | ▲ 33% | 1.8M | 39,649 | n/a |
| 43 | Texas | 1.2 | ▼ 40% | 9.2M | 71,268 | n/a |
| 44 | North Dakota | 1.0 | ▲ 72% | 248K | 8,081 | n/a |
| 45 | South Dakota | 0.9 | ▲ 30% | 228K | 48,007 | n/a |
| 46 | Alabama | 0.8 | ▲ 51% | 846K | 32,090 | n/a |
| 47 | Arizona | 0.7 | ▲ 63% | 1.9M | 59,351 | n/a |
| 48 | Wyoming | 0.6 | ▲ 64% | 55K | 34,371 | n/a |
| 49 | Connecticut | - | - | 4.8M | 82,947 | n/a |
Biggest single outages of 2016
The 25 county outage episodes with the most customers out at once.
| # | County | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|---|
| 1 | Duval County, FL | October 4, 2016 11:45 | October 8, 2016 17:45 | 4d 6h | 467,041 | 4.7M |
| 2 | Brevard County, FL | October 6, 2016 10:45 | October 8, 2016 17:45 | 2d 7h | 200,786 | 5.2M |
| 3 | Volusia County, FL | October 5, 2016 11:15 | October 8, 2016 17:45 | 3d 6h | 198,922 | 6.0M |
| 4 | Horry County, SC | October 8, 2016 22:30 | October 24, 2016 23:45 | 16d 1h | 183,359 | 7.5M |
| 5 | Duval County, FL | October 8, 2016 22:30 | October 17, 2016 09:30 | 8d 11h | 162,216 | 7.6M |
| 6 | Chatham County, GA | October 7, 2016 03:00 | October 8, 2016 17:45 | 1d 14h | 141,489 | 1.9M |
| 7 | Volusia County, FL | October 8, 2016 22:30 | October 22, 2016 04:30 | 13d 6h | 135,382 | 5.9M |
| 8 | King County, WA | March 13, 2016 07:00 | March 20, 2016 06:15 | 6d 23h | 129,685 | 1.3M |
| 9 | Henrico County, VA | June 17, 2016 01:45 | June 20, 2016 22:45 | 3d 21h | 116,190 | 4.0M |
| 10 | Chatham County, GA | October 8, 2016 22:30 | October 28, 2016 06:15 | 19d 7h | 114,943 | 7.1M |
| 11 | Ocean County, NJ | January 23, 2016 06:45 | January 25, 2016 18:15 | 2d 11h | 106,447 | 991K |
| 12 | Los Angeles County, CA | October 8, 2016 22:30 | October 12, 2016 12:30 | 3d 14h | 104,866 | 329K |
| 13 | Charleston County, SC | October 4, 2016 11:30 | October 8, 2016 17:45 | 4d 6h | 97,936 | 678K |
| 14 | Cook County, IL | February 19, 2016 10:30 | February 22, 2016 10:00 | 2d 23h | 95,661 | 964K |
| 15 | Brevard County, FL | October 8, 2016 22:30 | October 23, 2016 03:15 | 14d 4h | 92,930 | 2.2M |
| 16 | Palm Beach County, FL | September 30, 2016 11:45 | October 8, 2016 17:45 | 8d 6h | 84,378 | 1.4M |
| 17 | St. Johns County, FL | October 7, 2016 05:30 | October 8, 2016 17:45 | 1d 12h | 84,092 | 1.7M |
| 18 | Charleston County, SC | October 8, 2016 22:30 | November 5, 2016 09:45 | 27d 11h | 79,454 | 2.8M |
| 19 | Virginia Beach city, VA | October 8, 2016 22:30 | October 14, 2016 04:45 | 5d 6h | 77,449 | 3.1M |
| 20 | Tulsa County, OK | July 12, 2016 13:15 | July 22, 2016 07:45 | 9d 18h | 74,402 | 1.5M |
| 21 | Seminole County, FL | October 6, 2016 08:30 | October 8, 2016 17:45 | 2d 9h | 73,595 | 1.6M |
| 22 | Orange County, CA | March 15, 2016 15:00 | March 16, 2016 13:45 | 22h 45m | 72,744 | 141K |
| 23 | St. Louis County, MO | July 6, 2016 13:15 | July 27, 2016 09:30 | 20d 20h | 67,070 | 2.0M |
| 24 | Kitsap County, WA | March 13, 2016 22:45 | March 16, 2016 19:00 | 2d 20h | 65,654 | 818K |
| 25 | Orange County, FL | October 6, 2016 10:15 | October 8, 2016 17:45 | 2d 7h | 60,016 | 1.0M |
EAGLE-I tracked about n/a of US electricity customers in 2016; utilities it does not see are missing from every figure here. “Hrs per customer” divides outage customer-minutes by modeled county customers (a SAIDI-like measure including major event days), so it is not the EIA-861 SAIDI utilities file.