massoutage

2016 US Power Outage Report

In 2016, the average US customer went without power for about 3.9 hours — the 10th worst of the 11 years on record, below the decade average. Figures are from DOE/ORNL EAGLE-I and include major storm days.

Avg hrs / customer
3.9
Customer-hours out
516.1M
Rank (worst)
10th
States with data
48

2016 in context — the last decade

Average hours without power per US customer.

2.9h20153.9h20167.4h20175.6h20184.7h20198.7h20208.9h20218.3h20227.1h202312.6h20245.9h2025

Hardest-hit states in 2016

By longest average outage per customer (SAIDI). Storm-heavy states dominate.

#StateAvg hrs / customerPeak customers out
1North Carolina30.5119,303
2West Virginia18.248,635
3South Carolina13.0183,359
4Virginia8.1116,190
5Maine7.828,105
6Florida7.1467,041
7Louisiana6.826,343
8Arkansas5.550,630
9Georgia4.8141,489
10Vermont4.38,784
11Oklahoma4.174,402
12New Jersey4.0106,447

Hardest-hit counties in 2016

By peak customers out during the year's worst event.

Biggest single outages of 2016

CountyBeganPeak customers out
Duval County, FLOctober 4, 2016467,041
Volusia County, FLOctober 5, 2016235,478
Brevard County, FLOctober 6, 2016200,786
Horry County, SCOctober 8, 2016183,359
Duval County, FLOctober 8, 2016162,216
Chatham County, GAOctober 7, 2016141,489
Volusia County, FLOctober 8, 2016135,382
King County, WAMarch 13, 2016129,685
Wake County, NCOctober 8, 2016119,303
Henrico County, VAJune 17, 2016116,190

Source: DOE/ORNL EAGLE-I (15-minute county outage records; major disturbances from DOE OE-417). “Avg hours per customer” is a SAIDI-like measure — total outage customer-minutes divided by tracked customers. Coverage varies by year and utility.