County annual report · FIPS 51710
2020 Norfolk city, VA Power Outage Report
In 2020, customers in Norfolk city, VA went without power for an average of 6.0 hours, a total of 699K customer-hours (Virginia average 6.1 hours). That ranks 76th worst of 129 Virginia counties and 1241st of 3,019 nationally.
Compared with VA, the US and 2019
Coverage line is EAGLE-I's share of Virginia customers tracked each year.
Biggest outages in Norfolk city, 2020
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | August 4, 2020 08:30 | August 7, 2020 09:15 | 3d | 33,904 | 345K |
| 2 | April 13, 2020 06:15 | April 15, 2020 07:30 | 2d 1h | 23,567 | 176K |
| 3 | June 21, 2020 10:45 | June 21, 2020 15:30 | 4h 45m | 9,937 | 5,960 |
| 4 | June 21, 2020 17:45 | June 21, 2020 18:00 | 15m | 9,752 | 2,438 |
| 5 | January 25, 2020 11:45 | January 25, 2020 21:30 | 9h 45m | 5,791 | 4,498 |
| 6 | April 20, 2020 14:15 | April 20, 2020 15:45 | 1h 30m | 4,466 | 3,178 |
| 7 | April 30, 2020 14:15 | May 1, 2020 00:15 | 10h | 4,197 | 2,581 |
| 8 | May 20, 2020 22:30 | May 22, 2020 19:30 | 1d 21h | 4,078 | 13K |
| 9 | June 22, 2020 13:30 | June 22, 2020 19:45 | 6h 15m | 3,418 | 1,094 |
| 10 | June 30, 2020 04:00 | June 30, 2020 08:30 | 4h 30m | 3,053 | 3,650 |
Outage episodes by size in 2020: 130 reached 100+ customers, 28 reached 1,000+ customers, 2 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Norfolk city reported on EIA Form 861 for 2020, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Virginia Electric & Power Co | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 97% of Virginia's customers in 2020; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 116,644 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Norfolk city has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Norfolk city, VA annual power outage report, 2020, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/). https://massoutage.com/reports/2020/virginia/norfolk-city