2017 US Power Outage Report
In 2017, the average US customer tracked by EAGLE-I went without power for about 7.3 hours, the 4th worst of the 11 loaded years (2015–2025). Figures include major storm days.
Avg hrs / customer
7.3
Customer-hours out
1087.5M
EAGLE-I coverage
n/a
of US customers
Largest county peak
1,298,256
customers out at once
Outage events
930,129
Counties reporting
2,803
2017 in context
Hardest-hit counties in 2017
Top 25 two ways: per customer (counties tracking at least 1,000 customers, so tiny counties don't swing the list) and total customer-hours (where the most people were affected).
| # | County | Hrs / customer | Customer-hours | Customers | Peak out | Events |
|---|---|---|---|---|---|---|
| 1 | Highlands County, FL | 190.3 | 7.4M | 39,050 | 39,050 | 850 |
| 2 | Orange County, TX | 154.4 | 3.1M | 19,786 | 19,786 | 813 |
| 3 | Pinellas County, FL | 112.7 | 40.7M | 361,147 | 361,147 | 350 |
| 4 | Tyler County, TX | 108.1 | 484K | 4,478 | 4,478 | 701 |
| 5 | Jefferson County, FL | 107.2 | 781K | 7,283 | 7,283 | 553 |
| 6 | Clay County, WV | 105.2 | 259K | 2,463 | 2,463 | 285 |
| 7 | Hardin County, TX | 99.5 | 1.2M | 12,194 | 12,194 | 705 |
| 8 | Rabun County, GA | 97.1 | 982K | 10,115 | 10,115 | 678 |
| 9 | Collier County, FL | 95.3 | 27.5M | 288,895 | 288,895 | 380 |
| 10 | Volusia County, FL | 91.4 | 18.2M | 198,922 | 198,922 | 495 |
| 11 | Lafayette County, FL | 91.4 | 424K | 4,645 | 4,645 | 514 |
| 12 | Lincoln County, ME | 90.8 | 2.1M | 23,436 | 23,436 | 436 |
| 13 | Okeechobee County, FL | 89.9 | 1.6M | 18,223 | 18,223 | 585 |
| 14 | Miami-Dade County, FL | 88.2 | 83.9M | 951,391 | 951,391 | 15 |
| 15 | Hamilton County, NY | 86.7 | 222K | 2,561 | 2,561 | 184 |
| 16 | Seminole County, FL | 78.6 | 15.9M | 201,776 | 198,450 | 650 |
| 17 | Palm Beach County, FL | 77.0 | 41.5M | 539,728 | 539,728 | 140 |
| 18 | Glynn County, GA | 76.9 | 3.1M | 40,392 | 40,392 | 1,039 |
| 19 | Hardee County, FL | 74.8 | 882K | 11,796 | 11,796 | 629 |
| 20 | Wilkes County, NC | 73.6 | 592K | 8,042 | 8,042 | 694 |
| 21 | Putnam County, GA | 72.3 | 736K | 10,183 | 10,183 | 487 |
| 22 | Logan County, KS | 71.9 | 150K | 2,091 | 2,091 | 106 |
| 23 | Jones County, GA | 71.9 | 803K | 11,169 | 11,169 | 525 |
| 24 | Waldo County, ME | 71.4 | 1.6M | 22,684 | 22,684 | 392 |
| 25 | Catawba County, NC | 71.0 | 579K | 8,165 | 8,165 | 718 |
| # | County | Hrs / customer | Customer-hours | Customers | Peak out | Events |
|---|---|---|---|---|---|---|
| 1 | Miami-Dade County, FL | 88.2 | 83.9M | 951,391 | 951,391 | 15 |
| 2 | Broward County, FL | 44.6 | 57.9M | 1,298,256 | 1,298,256 | 40 |
| 3 | Palm Beach County, FL | 77.0 | 41.5M | 539,728 | 539,728 | 140 |
| 4 | Pinellas County, FL | 112.7 | 40.7M | 361,147 | 361,147 | 350 |
| 5 | Orange County, FL | 69.2 | 27.8M | 402,618 | 331,670 | 545 |
| 6 | Collier County, FL | 95.3 | 27.5M | 288,895 | 288,895 | 380 |
| 7 | Lee County, FL | 43.3 | 27.2M | 628,635 | 462,570 | 420 |
| 8 | Brevard County, FL | 57.7 | 19.5M | 338,129 | 338,129 | 360 |
| 9 | Hillsborough County, FL | 18.7 | 18.7M | 998,906 | 257,105 | 507 |
| 10 | Volusia County, FL | 91.4 | 18.2M | 198,922 | 198,922 | 495 |
| 11 | Seminole County, FL | 78.6 | 15.9M | 201,776 | 198,450 | 650 |
| 12 | Duval County, FL | 31.4 | 15.2M | 483,034 | 483,034 | 859 |
| 13 | Sarasota County, FL | 48.4 | 15.0M | 310,646 | 310,646 | 438 |
| 14 | Polk County, FL | 43.0 | 13.5M | 313,954 | 130,427 | 806 |
| 15 | Los Angeles County, CA | 3.6 | 13.4M | 3,762,600 | 44,327 | 54 |
| 16 | Shelby County, TN | 29.7 | 12.6M | 422,904 | 155,108 | 369 |
| 17 | Marion County, FL | 57.2 | 12.4M | 217,647 | 177,207 | 953 |
| 18 | Manatee County, FL | 37.9 | 10.1M | 266,408 | 225,195 | 644 |
| 19 | Lake County, FL | 47.4 | 9.4M | 199,372 | 144,324 | 810 |
| 20 | Pasco County, FL | 33.0 | 9.2M | 279,260 | 101,759 | 811 |
| 21 | DeKalb County, GA | 46.5 | 8.5M | 182,341 | 176,310 | 595 |
| 22 | Monroe County, NY | 25.6 | 7.7M | 302,455 | 102,160 | 827 |
| 23 | Highlands County, FL | 190.3 | 7.4M | 39,050 | 39,050 | 850 |
| 24 | Cumberland County, ME | 28.5 | 6.5M | 227,401 | 109,526 | 837 |
| 25 | Fulton County, GA | 16.4 | 6.3M | 383,737 | 136,320 | 424 |
States in 2017
Ranked by average hours without power per customer. Change compares with the closest earlier loaded year; coverage is EAGLE-I's share of the state's customers.
| # | State | Hrs / customer | vs prior yr | Customer-hours | Peak out | Coverage |
|---|---|---|---|---|---|---|
| 1 | Florida | 48.8 | ▲ 592% | 546.6M | 7,974,154 | n/a |
| 2 | Maine | 37.6 | ▲ 384% | 30.9M | 481,891 | n/a |
| 3 | West Virginia | 16.3 | ▼ 7% | 16.5M | 162,447 | n/a |
| 4 | New Hampshire | 14.3 | ▲ 350% | 10.7M | 250,026 | n/a |
| 5 | Georgia | 14.2 | ▲ 193% | 72.4M | 1,291,216 | n/a |
| 6 | Rhode Island | 13.5 | ▲ 358% | 6.9M | 149,469 | n/a |
| 7 | Vermont | 10.2 | ▲ 137% | 3.9M | 74,170 | n/a |
| 8 | North Carolina | 8.1 | ▼ 70% | 17.4M | 74,572 | n/a |
| 9 | Louisiana | 7.2 | ▲ 5% | 17.3M | 99,186 | n/a |
| 10 | Mississippi | 6.6 | ▲ 116% | 9.6M | 85,657 | n/a |
| 11 | Michigan | 6.0 | ▲ 195% | 28.9M | 328,940 | n/a |
| 12 | Tennessee | 5.6 | ▲ 123% | 17.5M | 187,775 | n/a |
| 13 | Massachusetts | 4.7 | ▲ 106% | 15.5M | 320,596 | n/a |
| 14 | South Carolina | 4.4 | ▼ 66% | 12.6M | 262,765 | n/a |
| 15 | Arkansas | 4.4 | ▼ 19% | 7.3M | 83,931 | n/a |
| 16 | Nebraska | 4.3 | ▲ 175% | 2.8M | 79,602 | n/a |
| 17 | Ohio | 4.2 | ▲ 41% | 23.4M | 164,965 | n/a |
| 18 | New York | 3.9 | ▲ 82% | 32.8M | 240,352 | n/a |
| 19 | Kansas | 3.9 | ▲ 94% | 5.4M | 63,120 | n/a |
| 20 | Oregon | 3.7 | ▲ 32% | 7.6M | 164,414 | n/a |
| 21 | Virginia | 3.6 | ▼ 55% | 14.0M | 111,349 | n/a |
| 22 | Hawaii | 3.3 | - | 1.0M | 62,188 | n/a |
| 23 | Washington | 3.3 | ▲ 4% | 11.1M | 164,888 | n/a |
| 24 | Pennsylvania | 3.2 | ▲ 31% | 19.8M | 107,114 | n/a |
| 25 | Oklahoma | 3.2 | ▼ 23% | 6.5M | 68,641 | n/a |
| 26 | Idaho | 3.0 | ▲ 98% | 2.8M | 16,745 | n/a |
| 27 | Wisconsin | 2.9 | ▲ 53% | 9.0M | 82,713 | n/a |
| 28 | Delaware | 2.9 | ▲ 2% | 1.5M | 33,170 | n/a |
| 29 | Missouri | 2.8 | ▼ 10% | 7.9M | 114,336 | n/a |
| 30 | Montana | 2.7 | ▲ 46% | 448K | 13,744 | n/a |
| 31 | Kentucky | 2.6 | ▲ 27% | 5.9M | 98,057 | n/a |
| 32 | New Jersey | 2.5 | ▼ 38% | 10.5M | 71,462 | n/a |
| 33 | Indiana | 2.5 | ▼ 20% | 8.1M | 41,700 | n/a |
| 34 | New Mexico | 2.2 | ▲ 3% | 2.0M | 129,615 | n/a |
| 35 | California | 2.2 | ▼ 12% | 33.3M | 165,457 | n/a |
| 36 | Iowa | 2.0 | ▲ 8% | 3.2M | 42,905 | n/a |
| 37 | Maryland | 1.9 | ▼ 12% | 5.2M | 42,297 | n/a |
| 38 | Minnesota | 1.9 | ▼ 40% | 5.1M | 98,463 | n/a |
| 39 | Nevada | 1.9 | ▲ 48% | 2.7M | 49,889 | n/a |
| 40 | Alaska | 1.8 | ▼ 5% | 466K | 21,117 | n/a |
| 41 | Alabama | 1.7 | ▲ 125% | 4.3M | 59,655 | n/a |
| 42 | Texas | 1.6 | ▲ 36% | 21.8M | 78,020 | n/a |
| 43 | Colorado | 1.5 | ▼ 16% | 3.9M | 61,126 | n/a |
| 44 | Illinois | 1.4 | ▼ 3% | 8.5M | 46,818 | n/a |
| 45 | District of Columbia | 1.4 | ▼ 44% | 461K | 9,472 | n/a |
| 46 | Arizona | 1.1 | ▲ 53% | 3.5M | 43,347 | n/a |
| 47 | Utah | 1.0 | - | 1.3M | 50,447 | n/a |
| 48 | Wyoming | 0.9 | ▲ 47% | 278K | 13,837 | n/a |
| 49 | North Dakota | 0.9 | ▼ 9% | 376K | 12,706 | n/a |
| 50 | South Dakota | 0.8 | ▼ 13% | 233K | 9,524 | n/a |
| 51 | Connecticut | - | - | 6.6M | 180,476 | n/a |
Biggest single outages of 2017
The 25 county outage episodes with the most customers out at once.
| # | County | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|---|
| 1 | Broward County, FL | September 4, 2017 11:15 | September 21, 2017 03:00 | 16d 15h | 1,298,256 | 56.3M |
| 2 | Miami-Dade County, FL | August 14, 2017 17:45 | September 21, 2017 20:00 | 38d 2h | 951,391 | 81.5M |
| 3 | Palm Beach County, FL | September 8, 2017 11:30 | September 20, 2017 02:00 | 11d 14h | 539,728 | 40.4M |
| 4 | Duval County, FL | September 9, 2017 14:00 | September 26, 2017 10:00 | 16d 20h | 483,034 | 13.9M |
| 5 | Lee County, FL | September 5, 2017 11:45 | September 22, 2017 13:00 | 17d 1h | 462,570 | 26.7M |
| 6 | Pinellas County, FL | September 7, 2017 05:15 | October 6, 2017 08:00 | 29d 2h | 361,147 | 39.7M |
| 7 | Brevard County, FL | September 5, 2017 10:15 | September 22, 2017 03:00 | 16d 16h | 338,129 | 19.0M |
| 8 | Orange County, FL | September 10, 2017 04:15 | September 28, 2017 06:00 | 18d 1h | 331,670 | 27.0M |
| 9 | Sarasota County, FL | September 7, 2017 12:30 | September 22, 2017 12:00 | 14d 23h | 310,646 | 14.6M |
| 10 | Collier County, FL | September 7, 2017 12:00 | September 22, 2017 13:00 | 15d 1h | 288,895 | 27.0M |
| 11 | Hillsborough County, FL | September 9, 2017 14:00 | September 24, 2017 08:00 | 14d 18h | 257,105 | 17.7M |
| 12 | Manatee County, FL | September 9, 2017 13:30 | September 22, 2017 02:45 | 12d 13h | 225,195 | 9.7M |
| 13 | Volusia County, FL | September 8, 2017 20:00 | September 23, 2017 01:30 | 14d 5h | 198,922 | 17.7M |
| 14 | Seminole County, FL | September 10, 2017 07:15 | September 25, 2017 05:00 | 14d 21h | 198,450 | 15.6M |
| 15 | St. Lucie County, FL | September 9, 2017 01:00 | September 20, 2017 01:00 | 11d | 185,980 | 5.5M |
| 16 | Marion County, FL | September 10, 2017 03:45 | September 22, 2017 04:30 | 12d | 177,207 | 11.9M |
| 17 | DeKalb County, GA | September 11, 2017 10:30 | September 20, 2017 07:30 | 8d 21h | 176,310 | 6.6M |
| 18 | Shelby County, TN | May 27, 2017 18:30 | June 2, 2017 07:45 | 5d 13h | 155,108 | 8.9M |
| 19 | Lake County, FL | September 10, 2017 07:00 | October 6, 2017 01:45 | 25d 18h | 144,324 | 9.2M |
| 20 | Fulton County, GA | September 11, 2017 03:15 | September 25, 2017 01:15 | 13d 22h | 136,320 | 4.3M |
| 21 | King County, WA | November 13, 2017 08:15 | November 17, 2017 13:00 | 4d 4h | 132,417 | 1.3M |
| 22 | Polk County, FL | September 6, 2017 17:30 | September 25, 2017 02:45 | 18d 9h | 130,427 | 13.2M |
| 23 | Charlotte County, FL | September 7, 2017 10:15 | September 21, 2017 17:00 | 14d 6h | 129,889 | 5.9M |
| 24 | Bernalillo County, NM | February 2, 2017 08:15 | February 2, 2017 21:45 | 13h 30m | 117,576 | 234K |
| 25 | St. Johns County, FL | September 10, 2017 11:45 | September 20, 2017 22:00 | 10d 10h | 116,593 | 5.3M |
EAGLE-I tracked about n/a of US electricity customers in 2017; utilities it does not see are missing from every figure here. “Hrs per customer” divides outage customer-minutes by modeled county customers (a SAIDI-like measure including major event days), so it is not the EIA-861 SAIDI utilities file.