2017 US Power Outage Report
In 2017, the average US customer went without power for about 7.4 hours — the 5th worst of the 11 years on record, 1.1× the decade average. Figures are from DOE/ORNL EAGLE-I and include major storm days.
Avg hrs / customer
7.4
Customer-hours out
1094.6M
Rank (worst)
5th
States with data
50
2017 in context — the last decade
Average hours without power per US customer.
Hardest-hit states in 2017
By longest average outage per customer (SAIDI). Storm-heavy states dominate.
| # | State | Avg hrs / customer | Peak customers out |
|---|---|---|---|
| 1 | Florida | 49.3 | 1,777,800 |
| 2 | Maine | 37.7 | 109,526 |
| 3 | West Virginia | 16.4 | 18,274 |
| 4 | New Hampshire | 14.3 | 80,811 |
| 5 | Georgia | 14.2 | 176,310 |
| 6 | Rhode Island | 13.5 | 67,995 |
| 7 | Vermont | 10.2 | 21,446 |
| 8 | North Carolina | 10.0 | 65,797 |
| 9 | Louisiana | 7.2 | 34,037 |
| 10 | Mississippi | 6.6 | 30,090 |
| 11 | Michigan | 6.0 | 110,606 |
| 12 | Tennessee | 5.6 | 155,108 |
Hardest-hit counties in 2017
By peak customers out during the year's worst event.
1Miami-Dade County, FL1,777,8002Broward County, FL1,398,9203Palm Beach County, FL1,098,1604Duval County, FL528,8305Brevard County, FL522,9576Lee County, FL462,5707Pinellas County, FL417,5538Collier County, FL401,8609Sarasota County, FL340,24010Orange County, FL331,67011Volusia County, FL318,85412Hillsborough County, FL257,10513Manatee County, FL225,19514Seminole County, FL198,45015St. Lucie County, FL185,98016Marion County, FL177,20717DeKalb County, GA176,31018St. Johns County, FL166,38619Shelby County, TN155,10820Lake County, FL144,324
Biggest single outages of 2017
| County | Began | Peak customers out |
|---|---|---|
| Miami-Dade County, FL | August 14, 2017 | 1,777,800 |
| Broward County, FL | September 4, 2017 | 1,398,920 |
| Palm Beach County, FL | September 8, 2017 | 1,098,160 |
| Duval County, FL | September 9, 2017 | 528,830 |
| Brevard County, FL | September 5, 2017 | 522,957 |
| Lee County, FL | September 5, 2017 | 462,570 |
| Pinellas County, FL | September 7, 2017 | 417,553 |
| Collier County, FL | September 7, 2017 | 401,860 |
| Sarasota County, FL | September 7, 2017 | 340,240 |
| Orange County, FL | September 10, 2017 | 331,670 |
Source: DOE/ORNL EAGLE-I (15-minute county outage records; major disturbances from DOE OE-417). “Avg hours per customer” is a SAIDI-like measure — total outage customer-minutes divided by tracked customers. Coverage varies by year and utility.