massoutage

2017 US Power Outage Report

In 2017, the average US customer tracked by EAGLE-I went without power for about 7.3 hours, the 4th worst of the 11 loaded years (2015–2025). Figures include major storm days.

Avg hrs / customer
7.3
Customer-hours out
1087.5M
EAGLE-I coverage
n/a
of US customers
Largest county peak
1,298,256
customers out at once
Outage events
930,129
Counties reporting
2,803

2017 in context

US: average hours without power per customer by year2015: 2.8h; 2016: 3.8h; 2017: 7.3h; 2018: 5.3h, coverage 88%; 2019: 4.6h, coverage 91%; 2020: 8.0h, coverage 89%; 2021: 8.4h, coverage 92%; 2022: 6.2h, coverage 92%; 2023: 6.7h; 2024: 11.2h; 2025: 5.3h0510150%50%100%2.8h20153.8h20167.3h20175.3h20184.6h20198.0h20208.4h20216.2h20226.7h202311.2h20245.3h2025
Use the arrow keys to read values.
Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Month by month, 2017

Customer-hours without power each month; September was the worst.

CSVJSON
US customer-hours without power by month, 2017Jan 24.6M, Feb 21.1M, Mar 59.8M, Apr 33.7M, May 55.3M, Jun 45.8M, Jul 48.1M, Aug 34.7M, Sep 615.8M, Oct 76.8M, Nov 33.9M, Dec 37.9M0200M400M600M800M24.6MJan21.1MFeb59.8MMar33.7MApr55.3MMay45.8MJun48.1MJul34.7MAug615.8MSep76.8MOct33.9MNov37.9MDec
Use the arrow keys to read values.

Hardest-hit counties in 2017

Top 25 two ways: per customer (counties tracking at least 1,000 customers, so tiny counties don't swing the list) and total customer-hours (where the most people were affected).

CSVJSON
#CountyHrs / customerCustomer-hoursCustomersPeak outEvents
1Highlands County, FL190.37.4M39,05039,050850
2Orange County, TX154.43.1M19,78619,786813
3Pinellas County, FL112.740.7M361,147361,147350
4Tyler County, TX108.1484K4,4784,478701
5Jefferson County, FL107.2781K7,2837,283553
6Clay County, WV105.2259K2,4632,463285
7Hardin County, TX99.51.2M12,19412,194705
8Rabun County, GA97.1982K10,11510,115678
9Collier County, FL95.327.5M288,895288,895380
10Volusia County, FL91.418.2M198,922198,922495
11Lafayette County, FL91.4424K4,6454,645514
12Lincoln County, ME90.82.1M23,43623,436436
13Okeechobee County, FL89.91.6M18,22318,223585
14Miami-Dade County, FL88.283.9M951,391951,39115
15Hamilton County, NY86.7222K2,5612,561184
16Seminole County, FL78.615.9M201,776198,450650
17Palm Beach County, FL77.041.5M539,728539,728140
18Glynn County, GA76.93.1M40,39240,3921,039
19Hardee County, FL74.8882K11,79611,796629
20Wilkes County, NC73.6592K8,0428,042694
21Putnam County, GA72.3736K10,18310,183487
22Logan County, KS71.9150K2,0912,091106
23Jones County, GA71.9803K11,16911,169525
24Waldo County, ME71.41.6M22,68422,684392
25Catawba County, NC71.0579K8,1658,165718

States in 2017

Ranked by average hours without power per customer. Change compares with the closest earlier loaded year; coverage is EAGLE-I's share of the state's customers.

CSVJSON
#StateHrs / customervs prior yrCustomer-hoursPeak outCoverage
1Florida48.8▲ 592%546.6M7,974,154n/a
2Maine37.6▲ 384%30.9M481,891n/a
3West Virginia16.3▼ 7%16.5M162,447n/a
4New Hampshire14.3▲ 350%10.7M250,026n/a
5Georgia14.2▲ 193%72.4M1,291,216n/a
6Rhode Island13.5▲ 358%6.9M149,469n/a
7Vermont10.2▲ 137%3.9M74,170n/a
8North Carolina8.1▼ 70%17.4M74,572n/a
9Louisiana7.2▲ 5%17.3M99,186n/a
10Mississippi6.6▲ 116%9.6M85,657n/a
11Michigan6.0▲ 195%28.9M328,940n/a
12Tennessee5.6▲ 123%17.5M187,775n/a
13Massachusetts4.7▲ 106%15.5M320,596n/a
14South Carolina4.4▼ 66%12.6M262,765n/a
15Arkansas4.4▼ 19%7.3M83,931n/a
16Nebraska4.3▲ 175%2.8M79,602n/a
17Ohio4.2▲ 41%23.4M164,965n/a
18New York3.9▲ 82%32.8M240,352n/a
19Kansas3.9▲ 94%5.4M63,120n/a
20Oregon3.7▲ 32%7.6M164,414n/a
21Virginia3.6▼ 55%14.0M111,349n/a
22Hawaii3.3-1.0M62,188n/a
23Washington3.3▲ 4%11.1M164,888n/a
24Pennsylvania3.2▲ 31%19.8M107,114n/a
25Oklahoma3.2▼ 23%6.5M68,641n/a
26Idaho3.0▲ 98%2.8M16,745n/a
27Wisconsin2.9▲ 53%9.0M82,713n/a
28Delaware2.9▲ 2%1.5M33,170n/a
29Missouri2.8▼ 10%7.9M114,336n/a
30Montana2.7▲ 46%448K13,744n/a
31Kentucky2.6▲ 27%5.9M98,057n/a
32New Jersey2.5▼ 38%10.5M71,462n/a
33Indiana2.5▼ 20%8.1M41,700n/a
34New Mexico2.2▲ 3%2.0M129,615n/a
35California2.2▼ 12%33.3M165,457n/a
36Iowa2.0▲ 8%3.2M42,905n/a
37Maryland1.9▼ 12%5.2M42,297n/a
38Minnesota1.9▼ 40%5.1M98,463n/a
39Nevada1.9▲ 48%2.7M49,889n/a
40Alaska1.8▼ 5%466K21,117n/a
41Alabama1.7▲ 125%4.3M59,655n/a
42Texas1.6▲ 36%21.8M78,020n/a
43Colorado1.5▼ 16%3.9M61,126n/a
44Illinois1.4▼ 3%8.5M46,818n/a
45District of Columbia1.4▼ 44%461K9,472n/a
46Arizona1.1▲ 53%3.5M43,347n/a
47Utah1.0-1.3M50,447n/a
48Wyoming0.9▲ 47%278K13,837n/a
49North Dakota0.9▼ 9%376K12,706n/a
50South Dakota0.8▼ 13%233K9,524n/a
51Connecticut--6.6M180,476n/a

Biggest single outages of 2017

The 25 county outage episodes with the most customers out at once.

CSVJSON
#CountyStarted (UTC)Ended (UTC)DurationPeak outCustomer-hours
1Broward County, FLSeptember 4, 2017 11:15September 21, 2017 03:0016d 15h1,298,25656.3M
2Miami-Dade County, FLAugust 14, 2017 17:45September 21, 2017 20:0038d 2h951,39181.5M
3Palm Beach County, FLSeptember 8, 2017 11:30September 20, 2017 02:0011d 14h539,72840.4M
4Duval County, FLSeptember 9, 2017 14:00September 26, 2017 10:0016d 20h483,03413.9M
5Lee County, FLSeptember 5, 2017 11:45September 22, 2017 13:0017d 1h462,57026.7M
6Pinellas County, FLSeptember 7, 2017 05:15October 6, 2017 08:0029d 2h361,14739.7M
7Brevard County, FLSeptember 5, 2017 10:15September 22, 2017 03:0016d 16h338,12919.0M
8Orange County, FLSeptember 10, 2017 04:15September 28, 2017 06:0018d 1h331,67027.0M
9Sarasota County, FLSeptember 7, 2017 12:30September 22, 2017 12:0014d 23h310,64614.6M
10Collier County, FLSeptember 7, 2017 12:00September 22, 2017 13:0015d 1h288,89527.0M
11Hillsborough County, FLSeptember 9, 2017 14:00September 24, 2017 08:0014d 18h257,10517.7M
12Manatee County, FLSeptember 9, 2017 13:30September 22, 2017 02:4512d 13h225,1959.7M
13Volusia County, FLSeptember 8, 2017 20:00September 23, 2017 01:3014d 5h198,92217.7M
14Seminole County, FLSeptember 10, 2017 07:15September 25, 2017 05:0014d 21h198,45015.6M
15St. Lucie County, FLSeptember 9, 2017 01:00September 20, 2017 01:0011d185,9805.5M
16Marion County, FLSeptember 10, 2017 03:45September 22, 2017 04:3012d177,20711.9M
17DeKalb County, GASeptember 11, 2017 10:30September 20, 2017 07:308d 21h176,3106.6M
18Shelby County, TNMay 27, 2017 18:30June 2, 2017 07:455d 13h155,1088.9M
19Lake County, FLSeptember 10, 2017 07:00October 6, 2017 01:4525d 18h144,3249.2M
20Fulton County, GASeptember 11, 2017 03:15September 25, 2017 01:1513d 22h136,3204.3M
21King County, WANovember 13, 2017 08:15November 17, 2017 13:004d 4h132,4171.3M
22Polk County, FLSeptember 6, 2017 17:30September 25, 2017 02:4518d 9h130,42713.2M
23Charlotte County, FLSeptember 7, 2017 10:15September 21, 2017 17:0014d 6h129,8895.9M
24Bernalillo County, NMFebruary 2, 2017 08:15February 2, 2017 21:4513h 30m117,576234K
25St. Johns County, FLSeptember 10, 2017 11:45September 20, 2017 22:0010d 10h116,5935.3M
EAGLE-I tracked about n/a of US electricity customers in 2017; utilities it does not see are missing from every figure here. “Hrs per customer” divides outage customer-minutes by modeled county customers (a SAIDI-like measure including major event days), so it is not the EIA-861 SAIDI utilities file.