massoutage

2018 US Power Outage Report

In 2018, the average US customer went without power for about 5.6 hours — the 8th worst of the 11 years on record, below the decade average. Figures are from DOE/ORNL EAGLE-I and include major storm days.

Avg hrs / customer
5.6
Customer-hours out
824.0M
Rank (worst)
8th
States with data
50

2018 in context — the last decade

Average hours without power per US customer.

2.9h20153.9h20167.4h20175.6h20184.7h20198.7h20208.9h20218.3h20227.1h202312.6h20245.9h2025

Hardest-hit states in 2018

By longest average outage per customer (SAIDI). Storm-heavy states dominate.

#StateAvg hrs / customerPeak customers out
1North Carolina55.2114,738
2Virginia18.7136,046
3West Virginia13.418,220
4Massachusetts12.6148,898
5Rhode Island11.964,587
6Vermont11.414,231
7Maine10.923,369
8Michigan10.0170,309
9New Jersey8.964,420
10Pennsylvania8.3123,280
11New York7.4284,600
12Alaska6.247,060

Hardest-hit counties in 2018

By peak customers out during the year's worst event.

Biggest single outages of 2018

CountyBeganPeak customers out
Monroe County, NYJuly 10, 2018284,600
Wayne County, MIApril 15, 2018170,309
Middlesex County, MAMarch 7, 2018148,898
Erie County, NYJuly 9, 2018147,874
Plymouth County, MAMarch 2, 2018141,383
Fairfax city, VAMarch 2, 2018136,046
Leon County, FLOctober 10, 2018135,215
Barnstable County, MAMarch 12, 2018128,268
Montgomery County, PAMarch 2, 2018123,280
New Hanover County, NCSeptember 13, 2018114,738

Source: DOE/ORNL EAGLE-I (15-minute county outage records; major disturbances from DOE OE-417). “Avg hours per customer” is a SAIDI-like measure — total outage customer-minutes divided by tracked customers. Coverage varies by year and utility.