2018 US Power Outage Report
In 2018, the average US customer tracked by EAGLE-I went without power for about 5.3 hours, the 7th worst of the 11 loaded years (2015–2025). Figures include major storm days.
Avg hrs / customer
5.3
Customer-hours out
796.8M
EAGLE-I coverage
88%
of US customers
Largest county peak
284,600
customers out at once
Outage events
1,165,013
Counties reporting
2,815
2018 in context
Hardest-hit counties in 2018
Top 25 two ways: per customer (counties tracking at least 1,000 customers, so tiny counties don't swing the list) and total customer-hours (where the most people were affected).
| # | County | Hrs / customer | Customer-hours | Customers | Peak out | Events |
|---|---|---|---|---|---|---|
| 1 | New Hanover County, NC | 349.6 | 889K | 2,544 | 2,544 | 844 |
| 2 | Chatham County, NC | 231.9 | 880K | 3,797 | 3,797 | 798 |
| 3 | Pamlico County, NC | 223.9 | 405K | 1,811 | 1,811 | 463 |
| 4 | Bay County, FL | 207.0 | 18.4M | 88,692 | 88,692 | 792 |
| 5 | Jones County, NC | 203.1 | 460K | 2,265 | 2,265 | 268 |
| 6 | Hamilton County, NY | 186.6 | 478K | 2,561 | 2,561 | 196 |
| 7 | Pike County, PA | 179.7 | 3.5M | 19,414 | 19,414 | 749 |
| 8 | Fairfax city, VA | 178.8 | 2.3M | 12,701 | 12,701 | 394 |
| 9 | Caswell County, NC | 166.2 | 317K | 1,905 | 1,905 | 359 |
| 10 | Mecklenburg County, NC | 165.8 | 4.7M | 28,172 | 28,172 | 226 |
| 11 | Durham County, NC | 164.1 | 986K | 6,008 | 6,008 | 692 |
| 12 | Moore County, NC | 161.2 | 920K | 5,708 | 5,708 | 814 |
| 13 | Liberty County, FL | 158.9 | 709K | 4,459 | 3,308 | 363 |
| 14 | Butte County, CA | 154.5 | 14.0M | 90,543 | 25,696 | 301 |
| 15 | Jackson County, KS | 153.9 | 1.0M | 6,676 | 6,676 | 734 |
| 16 | Calhoun County, GA | 152.8 | 261K | 1,709 | 1,709 | 244 |
| 17 | Franklin County, FL | 146.8 | 655K | 4,460 | 4,460 | 348 |
| 18 | Rockingham County, NC | 145.4 | 1.4M | 9,416 | 9,416 | 671 |
| 19 | Pender County, NC | 142.1 | 2.1M | 14,750 | 14,750 | 603 |
| 20 | Duplin County, NC | 129.8 | 1.2M | 9,258 | 9,258 | 426 |
| 21 | Gulf County, FL | 129.3 | 1.3M | 9,722 | 9,722 | 445 |
| 22 | Mathews County, VA | 128.1 | 414K | 3,233 | 3,233 | 287 |
| 23 | Guilford County, NC | 124.5 | 5.2M | 41,756 | 41,756 | 560 |
| 24 | Clay County, GA | 124.0 | 144K | 1,158 | 1,158 | 197 |
| 25 | Charlotte County, VA | 121.4 | 625K | 5,148 | 5,148 | 436 |
| # | County | Hrs / customer | Customer-hours | Customers | Peak out | Events |
|---|---|---|---|---|---|---|
| 1 | Bay County, FL | 207.0 | 18.4M | 88,692 | 88,692 | 792 |
| 2 | Los Angeles County, CA | 4.1 | 15.6M | 3,762,600 | 109,409 | 44 |
| 3 | Wayne County, MI | 34.5 | 15.3M | 441,528 | 170,309 | 49 |
| 4 | Butte County, CA | 154.5 | 14.0M | 90,543 | 25,696 | 301 |
| 5 | Westchester County, NY | 27.6 | 10.2M | 368,730 | 88,376 | 607 |
| 6 | Leon County, FL | 47.7 | 9.4M | 196,858 | 135,215 | 1,094 |
| 7 | Plymouth County, MA | 31.6 | 8.9M | 281,672 | 141,383 | 1,026 |
| 8 | Barnstable County, MA | 68.1 | 8.1M | 118,437 | 118,437 | 950 |
| 9 | Oakland County, MI | 12.0 | 7.7M | 646,293 | 70,985 | 65 |
| 10 | Morris County, NJ | 67.9 | 7.6M | 112,181 | 60,709 | 458 |
| 11 | Middlesex County, MA | 16.3 | 7.1M | 434,426 | 148,898 | 561 |
| 12 | Onslow County, NC | 90.8 | 7.1M | 77,669 | 71,864 | 931 |
| 13 | Brunswick County, NC | 73.8 | 6.1M | 82,037 | 82,037 | 1,265 |
| 14 | Montgomery County, PA | 26.1 | 5.8M | 224,080 | 123,280 | 215 |
| 15 | Essex County, MA | 26.6 | 5.8M | 216,314 | 112,655 | 867 |
| 16 | Bucks County, PA | 35.1 | 5.4M | 152,767 | 94,231 | 348 |
| 17 | Guilford County, NC | 124.5 | 5.2M | 41,756 | 41,756 | 560 |
| 18 | Delaware County, PA | 18.5 | 5.1M | 277,130 | 109,686 | 281 |
| 19 | Monroe County, PA | 59.1 | 5.1M | 85,900 | 46,392 | 887 |
| 20 | Cook County, IL | 2.2 | 4.7M | 2,162,007 | 101,662 | 208 |
| 21 | Mecklenburg County, NC | 165.8 | 4.7M | 28,172 | 28,172 | 226 |
| 22 | Putnam County, NY | 97.8 | 4.6M | 47,493 | 35,668 | 481 |
| 23 | Harris County, TX | 2.3 | 4.2M | 1,827,686 | 25,183 | 19 |
| 24 | Dutchess County, NY | 28.3 | 4.2M | 150,017 | 34,503 | 737 |
| 25 | San Diego County, CA | 2.9 | 3.9M | 1,362,929 | 30,030 | 270 |
States in 2018
Ranked by average hours without power per customer. Change compares with the closest earlier loaded year; coverage is EAGLE-I's share of the state's customers.
| # | State | Hrs / customer | vs prior yr | Customer-hours | Peak out | Coverage |
|---|---|---|---|---|---|---|
| 1 | North Carolina | 42.5 | ▲ 428% | 80.1M | 528,045 | 82% |
| 2 | Virginia | 17.4 | ▲ 379% | 58.8M | 553,520 | 96% |
| 3 | West Virginia | 13.4 | ▼ 18% | 13.6M | 54,687 | 100% |
| 4 | Massachusetts | 12.5 | ▲ 167% | 41.4M | 457,698 | 89% |
| 5 | Rhode Island | 11.9 | ▼ 12% | 6.0M | 149,203 | 99% |
| 6 | Vermont | 11.4 | ▲ 12% | 4.3M | 39,805 | 100% |
| 7 | Maine | 10.9 | ▼ 71% | 8.9M | 86,346 | 96% |
| 8 | Michigan | 9.9 | ▲ 65% | 47.7M | 329,124 | 91% |
| 9 | New Jersey | 8.9 | ▲ 255% | 37.1M | 348,951 | 99% |
| 10 | Pennsylvania | 8.3 | ▲ 157% | 50.9M | 575,013 | 95% |
| 11 | New York | 7.4 | ▲ 89% | 54.2M | 1,173,487 | 98% |
| 12 | Alaska | 6.2 | ▲ 251% | 1.6M | 47,089 | 67% |
| 13 | New Hampshire | 5.8 | ▼ 60% | 4.3M | 82,635 | 88% |
| 14 | Kentucky | 5.7 | ▲ 121% | 13.1M | 130,532 | 78% |
| 15 | Maryland | 5.5 | ▲ 181% | 14.4M | 353,911 | 98% |
| 16 | Florida | 5.5 | ▼ 89% | 61.0M | 313,186 | 97% |
| 17 | South Carolina | 5.2 | ▲ 17% | 14.7M | 128,493 | 99% |
| 18 | Louisiana | 5.2 | ▼ 28% | 12.4M | 64,500 | 89% |
| 19 | Alabama | 4.9 | ▲ 192% | 12.7M | 177,642 | 79% |
| 20 | District of Columbia | 4.8 | ▲ 236% | 1.6M | 76,819 | 100% |
| 21 | Georgia | 4.6 | ▼ 68% | 23.4M | 298,882 | 90% |
| 22 | Arkansas | 4.4 | ▼ 0% | 7.3M | 76,235 | 78% |
| 23 | Ohio | 4.1 | ▼ 2% | 23.0M | 145,210 | 93% |
| 24 | Indiana | 3.9 | ▲ 54% | 12.4M | 112,193 | 79% |
| 25 | California | 3.6 | ▲ 68% | 57.5M | 162,507 | 91% |
| 26 | Mississippi | 3.0 | ▼ 54% | 4.4M | 107,718 | 66% |
| 27 | Hawaii | 3.0 | ▼ 12% | 908K | 18,036 | 61% |
| 28 | Kansas | 2.9 | ▼ 27% | 4.0M | 53,210 | 71% |
| 29 | Oklahoma | 2.7 | ▼ 14% | 5.6M | 40,003 | 89% |
| 30 | Illinois | 2.5 | ▲ 73% | 14.7M | 195,419 | 92% |
| 31 | Nebraska | 2.5 | ▼ 42% | 1.6M | 54,990 | 45% |
| 32 | Delaware | 2.4 | ▼ 16% | 1.2M | 50,409 | 86% |
| 33 | Texas | 2.4 | ▲ 48% | 32.3M | 88,849 | 90% |
| 34 | Iowa | 2.2 | ▲ 10% | 3.5M | 22,691 | 89% |
| 35 | Tennessee | 2.1 | ▼ 62% | 6.8M | 49,548 | 55% |
| 36 | Washington | 2.1 | ▼ 37% | 6.9M | 81,412 | 71% |
| 37 | Oregon | 2.0 | ▼ 45% | 4.2M | 46,647 | 75% |
| 38 | Idaho | 2.0 | ▼ 33% | 1.9M | 17,601 | 91% |
| 39 | Minnesota | 2.0 | ▲ 1% | 5.2M | 31,183 | 71% |
| 40 | Arizona | 1.9 | ▲ 80% | 6.2M | 127,384 | 87% |
| 41 | Utah | 1.9 | ▲ 96% | 2.5M | 53,306 | 80% |
| 42 | Montana | 1.9 | ▼ 29% | 341K | 12,775 | 16% |
| 43 | New Mexico | 1.8 | ▼ 17% | 1.8M | 29,921 | 74% |
| 44 | Wisconsin | 1.7 | ▼ 41% | 5.3M | 43,114 | 83% |
| 45 | Missouri | 1.7 | ▼ 40% | 4.6M | 37,942 | 80% |
| 46 | Nevada | 1.6 | ▼ 13% | 2.3M | 54,855 | 95% |
| 47 | Colorado | 1.6 | ▲ 12% | 4.5M | 55,415 | 88% |
| 48 | Wyoming | 1.2 | ▲ 28% | 385K | 8,362 | 62% |
| 49 | South Dakota | 1.1 | ▲ 44% | 336K | 13,339 | 46% |
| 50 | North Dakota | 0.8 | ▼ 17% | 311K | 6,424 | 51% |
| 51 | Connecticut | - | - | 12.6M | 170,041 | 95% |
Biggest single outages of 2018
The 25 county outage episodes with the most customers out at once.
| # | County | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|---|
| 1 | Monroe County, NY | July 10, 2018 12:45 | July 11, 2018 03:45 | 15h | 284,600 | 73K |
| 2 | Wayne County, MI | April 15, 2018 18:00 | May 14, 2018 13:45 | 28d 19h | 170,309 | 10.2M |
| 3 | Middlesex County, MA | March 7, 2018 10:00 | March 27, 2018 00:15 | 19d 14h | 148,898 | 5.7M |
| 4 | Erie County, NY | July 9, 2018 20:45 | July 13, 2018 18:30 | 3d 21h | 147,874 | 43K |
| 5 | Plymouth County, MA | March 2, 2018 09:45 | March 6, 2018 01:00 | 3d 15h | 141,383 | 6.6M |
| 6 | Leon County, FL | October 10, 2018 11:30 | October 27, 2018 16:15 | 17d 4h | 135,215 | 8.8M |
| 7 | Montgomery County, PA | March 2, 2018 02:00 | March 6, 2018 01:00 | 3d 23h | 123,280 | 4.3M |
| 8 | Barnstable County, MA | March 12, 2018 12:15 | March 19, 2018 10:45 | 6d 22h | 118,437 | 4.2M |
| 9 | Essex County, MA | March 7, 2018 13:15 | March 13, 2018 07:15 | 5d 18h | 112,655 | 3.8M |
| 10 | Delaware County, PA | March 2, 2018 00:30 | March 6, 2018 01:00 | 4d | 109,686 | 4.1M |
| 11 | Los Angeles County, CA | September 21, 2018 14:00 | November 10, 2018 11:45 | 49d 21h | 109,409 | 3.7M |
| 12 | Maricopa County, AZ | July 9, 2018 02:00 | July 10, 2018 04:30 | 1d 2h | 109,160 | 599K |
| 13 | Montgomery County, MD | March 2, 2018 02:30 | March 6, 2018 01:00 | 3d 22h | 108,677 | 1.9M |
| 14 | Barnstable County, MA | March 2, 2018 10:15 | March 6, 2018 01:00 | 3d 14h | 103,060 | 3.6M |
| 15 | Cook County, IL | November 23, 2018 13:30 | December 7, 2018 08:30 | 13d 19h | 101,662 | 2.4M |
| 16 | Bucks County, PA | March 6, 2018 03:15 | March 15, 2018 10:00 | 9d 6h | 94,231 | 1.8M |
| 17 | Bucks County, PA | March 2, 2018 07:15 | March 6, 2018 01:00 | 3d 17h | 89,689 | 2.8M |
| 18 | Bay County, FL | October 10, 2018 02:00 | November 10, 2018 11:45 | 31d 9h | 88,692 | 18.0M |
| 19 | Westchester County, NY | March 2, 2018 02:45 | March 6, 2018 01:00 | 3d 22h | 88,376 | 5.4M |
| 20 | Prince George's County, MD | March 1, 2018 12:45 | March 6, 2018 01:00 | 4d 12h | 85,071 | 1.9M |
| 21 | Broome County, NY | July 10, 2018 20:00 | July 10, 2018 20:15 | 15m | 83,402 | 21K |
| 22 | Brunswick County, NC | September 15, 2018 04:00 | September 27, 2018 02:15 | 11d 22h | 82,037 | 5.2M |
| 23 | Brunswick County, NC | September 13, 2018 15:00 | September 14, 2018 21:45 | 1d 6h | 82,037 | 721K |
| 24 | Gwinnett County, GA | July 21, 2018 10:30 | July 24, 2018 11:30 | 3d 1h | 79,773 | 126K |
| 25 | Jefferson County, KY | November 15, 2018 03:15 | November 20, 2018 04:45 | 5d 1h | 79,447 | 1.9M |
EAGLE-I tracked about 88% of US electricity customers in 2018; utilities it does not see are missing from every figure here. “Hrs per customer” divides outage customer-minutes by modeled county customers (a SAIDI-like measure including major event days), so it is not the EIA-861 SAIDI utilities file.