County annual report · FIPS 37099
2018 Jackson County, NC Power Outage Report
In 2018, customers in Jackson County, NC went without power for an average of - hours, a total of 336K customer-hours (North Carolina average 55.2 hours).
Compared with NC, the US and 2017
No loaded years to plot yet.
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Jackson County, 2018
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | December 9, 2018 01:45 | December 13, 2018 04:15 | 4d 2h | 5,849 | 160K |
| 2 | June 25, 2018 07:15 | June 27, 2018 05:30 | 1d 22h | 3,309 | 23K |
| 3 | August 3, 2018 22:30 | August 5, 2018 01:15 | 1d 2h | 2,204 | 20K |
| 4 | May 26, 2018 21:30 | May 27, 2018 14:15 | 16h 45m | 1,889 | 5,067 |
| 5 | June 17, 2018 19:30 | June 18, 2018 19:45 | 1d | 1,865 | 2,666 |
| 6 | July 14, 2018 06:45 | July 15, 2018 06:00 | 23h 15m | 1,278 | 3,518 |
| 7 | May 10, 2018 20:30 | May 11, 2018 00:15 | 3h 45m | 1,248 | 2,805 |
| 8 | September 28, 2018 01:00 | September 28, 2018 23:30 | 22h 30m | 1,137 | 4,123 |
| 9 | December 28, 2018 01:30 | December 28, 2018 20:45 | 19h 15m | 1,022 | 3,251 |
| 10 | October 11, 2018 01:45 | October 12, 2018 05:30 | 1d 3h | 981 | 4,096 |
Outage episodes by size in 2018: 94 reached 100+ customers, 9 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Jackson County reported on EIA Form 861 for 2018, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2018 | 43.0 hrs | 2.71 | 2.6 hrs | 1.33 |
| Duke Energy Carolinas, LLC | 2018 | 13.1 hrs | 1.81 | 3.7 hrs | 1.19 |
| Haywood Electric Member Corp | 2018 | 33.4 hrs | 5.14 | 8.2 hrs | 3.40 |
| Duke Energy | - | - | - | - | - |
| City of Highlands - (NC) | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 82% of North Carolina's customers in 2018; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ modeled customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Jackson County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Jackson County, NC annual power outage report, 2018, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2018/north-carolina/jackson-county