County annual report · FIPS 37099
2017 Jackson County, NC Power Outage Report
In 2017, customers in Jackson County, NC went without power for an average of - hours, a total of 782K customer-hours (North Carolina average 10.0 hours).
Compared with NC, the US and 2016
No loaded years to plot yet.
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Jackson County, 2017
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | September 11, 2017 17:45 | September 16, 2017 01:30 | 4d 7h | 9,583 | 480K |
| 2 | December 8, 2017 15:00 | December 11, 2017 23:45 | 3d 8h | 5,167 | 74K |
| 3 | March 22, 2017 01:30 | March 23, 2017 05:15 | 1d 3h | 3,805 | 62K |
| 4 | May 28, 2017 03:45 | May 30, 2017 03:45 | 2d | 3,439 | 42K |
| 5 | April 22, 2017 00:30 | April 22, 2017 09:15 | 8h 45m | 2,300 | 5,545 |
| 6 | April 26, 2017 18:30 | April 26, 2017 23:45 | 5h 15m | 2,159 | 3,803 |
| 7 | July 19, 2017 13:45 | July 19, 2017 22:45 | 9h | 2,145 | 4,101 |
| 8 | July 16, 2017 23:00 | July 17, 2017 19:45 | 20h 45m | 1,856 | 2,819 |
| 9 | July 1, 2017 00:00 | July 2, 2017 20:45 | 1d 20h | 1,835 | 10K |
| 10 | October 3, 2017 21:15 | October 3, 2017 22:15 | 1h | 1,796 | 900 |
Outage episodes by size in 2017: 80 reached 100+ customers, 17 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Jackson County reported on EIA Form 861 for 2017, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2017 | 3.2 hrs | 1.52 | 2.7 hrs | 1.47 |
| Duke Energy Carolinas, LLC | 2017 | 8.8 hrs | 1.52 | 3.1 hrs | 1.11 |
| Haywood Electric Member Corp | 2017 | 28.4 hrs | 5.16 | 7.7 hrs | 3.76 |
| Duke Energy | - | - | - | - | - |
| City of Highlands - (NC) | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2017; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ modeled customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Jackson County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Jackson County, NC annual power outage report, 2017, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2017/north-carolina/jackson-county