County annual report · FIPS 37099
2022 Jackson County, NC Power Outage Report
In 2022, customers in Jackson County, NC went without power for an average of - hours, a total of 592K customer-hours (North Carolina average 21.3 hours).
Compared with NC, the US and 2021
No loaded years to plot yet.
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Jackson County, 2022
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | November 25, 2022 06:45 | November 25, 2022 14:15 | 7h 30m | 13,578 | 57K |
| 2 | December 23, 2022 06:30 | December 26, 2022 06:15 | 2d 23h | 11,437 | 150K |
| 3 | January 16, 2022 11:45 | January 18, 2022 23:00 | 2d 11h | 5,832 | 98K |
| 4 | July 8, 2022 10:15 | July 11, 2022 07:45 | 2d 21h | 3,804 | 68K |
| 5 | July 6, 2022 19:45 | July 8, 2022 05:15 | 1d 9h | 3,611 | 17K |
| 6 | October 7, 2022 14:45 | October 8, 2022 00:45 | 10h | 2,986 | 12K |
| 7 | October 25, 2022 16:45 | October 25, 2022 23:15 | 6h 30m | 2,258 | 2,696 |
| 8 | June 15, 2022 13:15 | June 16, 2022 04:00 | 14h 45m | 2,251 | 3,993 |
| 9 | June 10, 2022 07:30 | June 10, 2022 18:15 | 10h 45m | 2,222 | 11K |
| 10 | December 6, 2022 22:15 | December 7, 2022 02:45 | 4h 30m | 2,067 | 1,517 |
Outage episodes by size in 2022: 95 reached 100+ customers, 24 reached 1,000+ customers, 2 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Jackson County reported on EIA Form 861 for 2022, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2022 | 9.8 hrs | 2.35 | 2.2 hrs | 1.26 |
| Duke Energy Carolinas, LLC | 2022 | 7.1 hrs | 1.93 | 3.1 hrs | 1.35 |
| Haywood Electric Member Corp | 2022 | 13.3 hrs | 3.96 | 7.9 hrs | 3.13 |
| Duke Energy | - | - | - | - | - |
| City of Highlands - (NC) | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 92% of North Carolina's customers in 2022; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ modeled customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Jackson County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Jackson County, NC annual power outage report, 2022, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2022/north-carolina/jackson-county