Power Outages in Jackson County, NC
Is there a power outage in Jackson County, NC right now? Yes. As of October 19, 2026 19:05 UTC, about 10 customers are without power in Jackson County, NC across 1 reported incident. There is no live feed for City of Highlands - (NC) and Duke Energy, so outages in their service area aren't counted.
Jackson County, NC is served by 5 tracked utilities.
Cite this data
- URL
- https://massoutage.com/north-carolina/jackson-county
- As of
- October 19, 2026 19:05 UTC
- Publisher
- MassOutage
MassOutage, "Power Outages in Jackson County, NC", live data as of October 19, 2026 19:05 UTC. https://massoutage.com/north-carolina/jackson-county
Not counted: no live feed for City of Highlands - (NC) and Duke Energy.
Report an outage in Jackson County, NC
Report it to your electric utility; MassOutage can't take reports. For a downed line, stay at least 35 feet away and call 911.
No outage contact on file for Duke Energy Progress - (NC), Duke Energy Carolinas, LLC, Haywood Electric Member Corp, Duke Energy and City of Highlands - (NC); check your electric bill or the utility's website.
8.0%of this county's ~30,036 customers are served by utilities with a county-level live feed.
We can't see outages for: City of Highlands - (NC), Duke Energy. Their customers are not in any number on this page; check their own outage maps.
| Utility | Feed | Out | Served | % out | Small outages | Incidents | Utility ETR | As of |
|---|---|---|---|---|---|---|---|---|
| Haywood Electric Member Corp | Live · county | 0 | 2,388 | 0.0% | - | - | - | |
| Duke Energy Carolinas, LLC | Live · county | 10 | - | - | - | - | - | |
| Duke Energy Progress - (NC) | Live · county | 0 | - | - | - | - | - | |
| City of Highlands - (NC) | No live feed | can't see | - | - | - | - | - | - |
| Duke Energy | No live feed | can't see | - | - | - | - | - | - |
Haywood Electric Member Corp, Duke Energy Carolinas, LLC and Duke Energy Progress - (NC) reportevery town in the county on each poll, so 0 out is a real all-clear. ETRs are the utility's own estimates.
Electricity-dependent residents
HHS emPOWER · data October 7, 2026Medicare beneficiaries in Jackson Countywho rely on electricity-dependent medical equipment (ventilators, oxygen concentrators, home dialysis, powered wheelchairs, and more). HHS reports counts of 1–10 as “≤11”. Medicare only, so the full at-risk population is larger.
By ZIP code (7)
| ZIP | Power-dependent | Ventilators | O2 concentrators | Home dialysis |
|---|---|---|---|---|
| 28779 | 257 | 13 | 213 | ≤11 |
| 28789 | 89 | ≤11 | 75 | ≤11 |
| 28723 | 69 | ≤11 | 56 | ≤11 |
| 28717 | 34 | ≤11 | 28 | 0 |
| 28783 | 24 | 0 | 20 | 0 |
| 28725 | 12 | 0 | ≤11 | 0 |
| 28736 | ≤11 | ≤11 | ≤11 | 0 |
Emergency managers can request identified beneficiary lists through their state health department via the HHS emPOWER program.
Outage began, grew, restoration estimate changed, restored: by email, Slack, Teams, Discord or signed webhook, for Jackson County or any town and utility in it.
No active NWS alerts for Jackson County right now.
Jackson County has been under 30 National Weather Service alerts recently, most recently a Freeze Warning on October 18, 2026.
- Special Weather Statement ×10
- Wind Advisory ×5
- Flood Watch ×5
- High Wind Warning ×5
- Freeze Warning ×2
- Flood Advisory ×2
Latest Jackson County, NC outage updates
A running log of how this outage has changed, updated automatically as utilities report in.
- RESOLVED
Power restored after 3h 25m
- GREW
Outage grew to 492 customers out (21% of the county)
- OUTAGE BEGAN
Outage began: 226 customers out (9.5% of the county)
- RESOLVED
Power restored after 55m
- OUTAGE BEGAN
Outage began: 170 customers out (7.1% of the county)
- RESOLVED
Power restored after 6h 30m
- GREW
Outage grew to 1,187 customers out (50% of the county)
- GREW
Outage grew to 586 customers out (25% of the county)
Hardest-hit cities in Jackson County
Where this event is concentrated across the county's towns and townships.
Live outage counts are tracked at the county level; a city-by-city split within Jackson Countyisn't available yet.
Historical reliability
EAGLE-I historical coverage for this county is limited.
The US EIA reports North Carolina utilities averaged 3.3 hrs without power per customer (SAIDI) in 2025.
| Year | Outage events | Peak customers out | Avg hrs/customer |
|---|---|---|---|
| 2015 | 611 | 1,659 | - |
| 2016 | 611 | 2,680 | - |
| 2017 | 571 | 9,583 | - |
| 2018 | 660 | 5,849 | - |
| 2019 | 673 | 3,886 | - |
| 2020 | 657 | 16,133 | - |
| 2021 | 642 | 3,457 | - |
| 2022 | 644 | 13,578 | - |
| 2023 | 700 | 8,626 | - |
| 2024 | 675 | 22,087 | - |
| 2025 | 635 | 13,331 | - |
Cost of power in Jackson County
ENERGY & AI DEMAND →Estimated residential electricity price for Jackson County, customer-weighted across the utilities serving it (US EIA, 2025). Retail prices aren't published at the county level; this is a derived estimate.
- Duke Energy Carolinas, LLC13.4¢1,961,108 cust
- Duke Energy Progress - (NC)15.2¢1,383,941 cust
- Haywood Electric Member Corp16.9¢30,307 cust
Weighted by each utility's residential customer count (utilities report customers at the state level; a per-county share isn't published). Rising retail prices track a national demand surge; see energy & the data-center boom. What that adds up to each month, by state and utility: average electric bill.
Relatively Moderate ice storms exposure.
FEMA rates this county’s social vulnerability very high: outages hit harder where communities are less able to respond and recover.
All hazard rankings →Power outages in Jackson County: FAQ
- How often does Jackson County, NC lose power?
- Based on EAGLE-I records, Jackson County, NC logged 635 distinct outage events in 2025.
- What was the worst power outage in Jackson County, NC?
- The largest tracked outage peaked at 22,087 customers without power, beginning September 25, 2024 and lasting about 20d 3h.
- Is there a power outage in Jackson County, NC right now?
- Yes. As of October 19, 2026 19:05 UTC, about 10 customers are without power in Jackson County, NC across 1 reported incident. There is no live feed for City of Highlands - (NC) and Duke Energy, so outages in their service area aren't counted.
- Which utilities serve Jackson County, NC?
- Tracked electric providers include Duke Energy, Duke Energy Carolinas, LLC, Duke Energy Progress - (NC), Haywood Electric Member Corp.
Outages are tracked at the county level; these ZIP codes fall within Jackson County.
28707, 28717, 28723, 28725, 28736, 28779, 28783, 28788, 28789
Electric providers serving this county
From EIA-861 service territory, with official reliability where reported. Territory is filed by county, so these are the utilities with lines anywhere in Jackson County, not the one at a given address. All electric companies in North Carolina →
| Provider | Official SAIDI (EIA) | Live | Report outage |
|---|---|---|---|
| Duke Energy Progress - (NC) | 2.9 hrs | Live · county | - |
| Duke Energy Carolinas, LLC | 3.6 hrs | Live · county | - |
| Haywood Electric Member Corp | 12.9 hrs | Live · county | - |
| Duke Energy | - | No live feed | - |
| City of Highlands - (NC) | - | No live feed | - |
Data from DOE/ORNL ODIN, DOE EAGLE-I, EIA Form 861 (utility reliability), EIA electricity retail prices and FEMA National Risk Index, every source we read. Historical figures derive from the DOE/ORNL EAGLE-I dataset (EAGLE-I tracked roughly 0% of North Carolina customers). Machine-readable data: /api/v1/counties/37099 and /api/v1/counties/37099/history. Live data as of .