County annual report · FIPS 37099
2019 Jackson County, NC Power Outage Report
In 2019, customers in Jackson County, NC went without power for an average of - hours, a total of 191K customer-hours (North Carolina average 12.9 hours).
Compared with NC, the US and 2018
No loaded years to plot yet.
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Jackson County, 2019
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | June 22, 2019 05:30 | June 23, 2019 23:15 | 1d 17h | 3,886 | 24K |
| 2 | June 24, 2019 23:45 | June 26, 2019 01:00 | 1d 1h | 2,571 | 11K |
| 3 | August 1, 2019 15:45 | August 2, 2019 10:45 | 19h | 2,104 | 5,746 |
| 4 | April 14, 2019 10:15 | April 16, 2019 02:45 | 1d 16h | 1,736 | 16K |
| 5 | November 27, 2019 09:30 | November 28, 2019 01:45 | 16h 15m | 1,454 | 2,866 |
| 6 | October 30, 2019 21:30 | November 1, 2019 20:45 | 1d 23h | 1,350 | 12K |
| 7 | May 11, 2019 19:30 | May 12, 2019 08:15 | 12h 45m | 1,234 | 5,702 |
| 8 | October 26, 2019 21:45 | October 28, 2019 03:15 | 1d 5h | 1,170 | 6,888 |
| 9 | March 20, 2019 14:15 | March 20, 2019 16:30 | 2h 15m | 1,094 | 542 |
| 10 | March 30, 2019 03:45 | March 30, 2019 08:00 | 4h 15m | 1,090 | 4,143 |
Outage episodes by size in 2019: 82 reached 100+ customers, 12 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Jackson County reported on EIA Form 861 for 2019, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2018 | 43.0 hrs | 2.71 | 2.6 hrs | 1.33 |
| Duke Energy Carolinas, LLC | 2018 | 13.1 hrs | 1.81 | 3.7 hrs | 1.19 |
| Haywood Electric Member Corp | 2018 | 33.4 hrs | 5.14 | 8.2 hrs | 3.40 |
| Duke Energy | - | - | - | - | - |
| City of Highlands - (NC) | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 90% of North Carolina's customers in 2019; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ modeled customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Jackson County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Jackson County, NC annual power outage report, 2019, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2019/north-carolina/jackson-county