County annual report · FIPS 37151
2024 Randolph County, NC Power Outage Report
In 2024, customers in Randolph County, NC went without power for an average of 8.6 hours, a total of 267K customer-hours (North Carolina average 66.1 hours). That ranks 60th worst of 94 North Carolina counties and 1059th of 2,990 nationally.
Compared with NC, the US and 2023
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Randolph County, 2024
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | August 8, 2024 04:00 | August 10, 2024 11:00 | 2d 7h | 4,494 | 39K |
| 2 | September 26, 2024 18:45 | September 29, 2024 02:15 | 2d 7h | 4,246 | 27K |
| 3 | January 9, 2024 15:00 | January 10, 2024 22:45 | 1d 7h | 3,817 | 23K |
| 4 | August 30, 2024 19:45 | September 1, 2024 03:45 | 1d 8h | 3,487 | 20K |
| 5 | March 10, 2024 19:30 | March 11, 2024 02:15 | 6h 45m | 3,178 | 1,647 |
| 6 | July 24, 2024 11:15 | July 25, 2024 01:15 | 14h | 2,917 | 1,354 |
| 7 | October 22, 2024 13:15 | October 22, 2024 22:45 | 9h 30m | 2,370 | 4,727 |
| 8 | March 8, 2024 13:15 | March 8, 2024 22:30 | 9h 15m | 2,309 | 3,525 |
| 9 | May 5, 2024 07:30 | May 5, 2024 15:00 | 7h 30m | 2,295 | 5,867 |
| 10 | June 13, 2024 12:30 | June 13, 2024 21:15 | 8h 45m | 2,162 | 640 |
Outage episodes by size in 2024: 117 reached 100+ customers, 30 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Randolph County reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2024 | 17.2 hrs | 1.70 | 2.2 hrs | 1.22 |
| Duke Energy Carolinas, LLC | 2024 | 78.6 hrs | 2.50 | 2.9 hrs | 1.26 |
| EnergyUnited Elec Member Corp | 2024 | 7.1 hrs | 2.13 | 2.1 hrs | 1.33 |
| Central Electric Membership Corp. - (NC) | 2024 | 7.4 hrs | - | 2.5 hrs | - |
| Randolph Electric Member Corp | 2024 | 3.7 hrs | 2.08 | 1.9 hrs | 1.37 |
| Town of High Point | 2024 | 79 min | 0.83 | 65 min | 0.70 |
| Duke Energy | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2024; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 31,255 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Randolph County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Randolph County, NC annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2024/north-carolina/randolph-county