massoutage

County annual report · FIPS 37151

2018 Randolph County, NC Power Outage Report

In 2018, customers in Randolph County, NC went without power for an average of 44.5 hours, a total of 1.4M customer-hours (North Carolina average 55.2 hours). That ranks 43rd worst of 94 North Carolina counties and 131st of 2,798 nationally.

Summary data CSVJSON
Avg hrs / customer
44.5
31,255 customers
Customer-hours out
1.4M
Peak customers out
29,139
Outages ≥1,000 out
25
2 of 10,000+ · 975 total
Longest outage
5d 17h
began October 11, 2018
Rank in state
43rd/94
131st of 2,798 US

Compared with NC, the US and 2017

Randolph County, NC average hours without power per customer compared with state and national averages, 2018Randolph County 44.5 hours, North Carolina average 55.2 hours, US average 5.6 hours, Randolph County, 2017 4.4 hoursRandolph CountyRandolph County44.5hNorth Carolina averageNorth Carolina avera…55.2hUS averageUS average5.6hRandolph County, 2017Randolph County, 20174.4h
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Average hours without power per customer in 2018; last bar is this county in 2017.

Month by month

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Randolph County, NC customer-hours without power by month, 2018Jan 37K, Feb 6,131, Mar 18K, Apr 26K, May 19K, Jun 30K, Jul 17K, Aug 21K, Sep 120K, Oct 927K, Nov 31K, Dec 137K0250k500k750k1M37KJan6,131Feb18KMar26KApr19KMay30KJun17KJul21KAug120KSep927KOct31KNov137KDec
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Customer-hours; October was the worst month.

Randolph County year over year

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Randolph County, NC: average hours without power per customer by year2015: 6.7h; 2016: 10.1h; 2017: 4.4h; 2018: 44.5h, coverage 82%; 2019: 5.8h, coverage 90%; 2020: 12.9h, coverage 91%; 2021: 4.8h, coverage 92%; 2022: 20.9h, coverage 92%; 2023: 9.1h; 2024: 8.6h; 2025: 5.5h02040600%50%100%6.7h201510.1h20164.4h201744.5h20185.8h201912.9h20204.8h202120.9h20229.1h20238.6h20245.5h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of North Carolina customers tracked each year.

Biggest outages in Randolph County, 2018

The 10 outage episodes with the most customers out at once. Times are UTC.

CSVJSON
#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1October 11, 2018 13:30October 17, 2018 06:305d 17h29,139921K
2December 9, 2018 08:30December 12, 2018 02:152d 17h12,664135K
3September 15, 2018 04:00September 19, 2018 15:154d 11h5,12895K
4May 10, 2018 23:00May 11, 2018 16:4517h 45m2,95011K
5March 2, 2018 06:45March 3, 2018 12:451d 6h2,45411K
6July 22, 2018 20:30July 23, 2018 23:451d 3h2,3968,716
7September 14, 2018 05:30September 14, 2018 21:4516h 15m2,35511K
8June 23, 2018 20:15June 24, 2018 07:1511h2,12821K
9April 15, 2018 16:00April 16, 2018 19:301d 3h2,0779,708
10August 8, 2018 00:15August 10, 2018 04:152d 4h1,8129,973

Outage episodes by size in 2018: 114 reached 100+ customers, 25 reached 1,000+ customers, 2 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Randolph County reported on EIA Form 861 for 2018, or their most recent earlier filing. Utility-wide figures, not county-specific.

CSVJSON
UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Duke Energy Progress - (NC)201843.0 hrs2.712.6 hrs1.33
Duke Energy Carolinas, LLC201813.1 hrs1.813.7 hrs1.19
EnergyUnited Elec Member Corp201810.9 hrs1.772.0 hrs1.07
Central Electric Membership Corp. - (NC)201822.4 hrs-5.6 hrs-
Randolph Electric Member Corp201815.9 hrs4.102.2 hrs1.50
Town of High Point201812.1 hrs3.442.7 hrs1.88
Duke Energy-----

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 82% of North Carolina's customers in 2018; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 31,255 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Randolph County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Randolph County, NC annual power outage report, 2018, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2018/north-carolina/randolph-county

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