massoutage

County annual report · FIPS 37151

2017 Randolph County, NC Power Outage Report

In 2017, customers in Randolph County, NC went without power for an average of 4.4 hours, a total of 138K customer-hours (North Carolina average 10.0 hours). That ranks 55th worst of 94 North Carolina counties and 1047th of 2,786 nationally.

Summary data CSVJSON
Avg hrs / customer
4.4
31,255 customers
Customer-hours out
138K
Peak customers out
1,975
Outages ≥1,000 out
15
0 of 10,000+ · 963 total
Longest outage
1d 7h
began December 8, 2017
Rank in state
55th/94
1047th of 2,786 US

Compared with NC, the US and 2016

Randolph County, NC average hours without power per customer compared with state and national averages, 2017Randolph County 4.4 hours, North Carolina average 10.0 hours, US average 7.4 hours, Randolph County, 2016 10.1 hoursRandolph CountyRandolph County4.4hNorth Carolina averageNorth Carolina avera…10.0hUS averageUS average7.4hRandolph County, 2016Randolph County, 201610.1h
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Average hours without power per customer in 2017; last bar is this county in 2016.

Month by month

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Randolph County, NC customer-hours without power by month, 2017Jan 8,048, Feb 3,115, Mar 5,271, Apr 16K, May 17K, Jun 26K, Jul 15K, Aug 8,093, Sep 12K, Oct 9,792, Nov 1,443, Dec 16K010k20k30k8,048Jan3,115Feb5,271Mar16KApr17KMay26KJun15KJul8,093Aug12KSep9,792Oct1,443Nov16KDec
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Customer-hours; June was the worst month.

Randolph County year over year

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Randolph County, NC: average hours without power per customer by year2015: 6.7h; 2016: 10.1h; 2017: 4.4h; 2018: 44.5h, coverage 82%; 2019: 5.8h, coverage 90%; 2020: 12.9h, coverage 91%; 2021: 4.8h, coverage 92%; 2022: 20.9h, coverage 92%; 2023: 9.1h; 2024: 8.6h; 2025: 5.5h02040600%50%100%6.7h201510.1h20164.4h201744.5h20185.8h201912.9h20204.8h202120.9h20229.1h20238.6h20245.5h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of North Carolina customers tracked each year.

Biggest outages in Randolph County, 2017

The 10 outage episodes with the most customers out at once. Times are UTC.

CSVJSON
#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1July 11, 2017 12:30July 11, 2017 18:456h 15m1,9752,280
2April 6, 2017 09:45April 7, 2017 04:1518h 30m1,7126,498
3January 26, 2017 13:00January 26, 2017 23:3010h 30m1,6861,516
4July 8, 2017 21:45July 9, 2017 09:0011h 15m1,5943,893
5June 19, 2017 04:30June 20, 2017 01:1520h 45m1,5482,974
6May 24, 2017 21:45May 25, 2017 04:156h 30m1,545798
7June 20, 2017 02:15June 20, 2017 19:1517h1,4837,743
8December 6, 2017 07:45December 6, 2017 08:451h1,2921,292
9May 1, 2017 18:00May 2, 2017 05:4511h 45m1,2802,250
10May 5, 2017 03:45May 5, 2017 21:4518h1,1635,687

Outage episodes by size in 2017: 111 reached 100+ customers, 15 reached 1,000+ customers, 0 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Randolph County reported on EIA Form 861 for 2017, or their most recent earlier filing. Utility-wide figures, not county-specific.

CSVJSON
UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Duke Energy Progress - (NC)20173.2 hrs1.522.7 hrs1.47
Duke Energy Carolinas, LLC20178.8 hrs1.523.1 hrs1.11
EnergyUnited Elec Member Corp20173.0 hrs1.261.6 hrs1.02
Central Electric Membership Corp. - (NC)20173.1 hrs-3.0 hrs-
Randolph Electric Member Corp20172.6 hrs1.771.9 hrs1.57
Town of High Point20172.2 hrs1.5471 min1.18
Duke Energy-----

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2017; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 31,255 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Randolph County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Randolph County, NC annual power outage report, 2017, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2017/north-carolina/randolph-county

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