County annual report · FIPS 37151
2025 Randolph County, NC Power Outage Report
In 2025, customers in Randolph County, NC went without power for an average of 5.5 hours, a total of 171K customer-hours (North Carolina average 9.8 hours). That ranks 56th worst of 94 North Carolina counties and 1395th of 3,000 nationally.
Compared with NC, the US and 2024
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Randolph County, 2025
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | August 25, 2025 12:45 | August 26, 2025 04:15 | 15h 30m | 5,065 | 2,202 |
| 2 | February 16, 2025 12:45 | February 18, 2025 00:15 | 1d 11h | 4,081 | 12K |
| 3 | August 13, 2025 09:00 | August 14, 2025 01:30 | 16h 30m | 3,034 | 5,030 |
| 4 | April 9, 2025 07:00 | April 9, 2025 08:45 | 1h 45m | 2,452 | 3,191 |
| 5 | March 19, 2025 12:30 | March 20, 2025 01:30 | 13h | 2,273 | 1,231 |
| 6 | May 8, 2025 22:30 | May 9, 2025 22:15 | 23h 45m | 2,163 | 17K |
| 7 | August 12, 2025 11:00 | August 12, 2025 20:45 | 9h 45m | 2,072 | 1,122 |
| 8 | July 19, 2025 21:15 | July 20, 2025 09:15 | 12h | 2,068 | 2,820 |
| 9 | August 6, 2025 12:30 | August 7, 2025 00:45 | 12h 15m | 1,939 | 3,721 |
| 10 | December 21, 2025 05:00 | December 21, 2025 15:45 | 10h 45m | 1,579 | 1,278 |
Outage episodes by size in 2025: 129 reached 100+ customers, 23 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Randolph County reported on EIA Form 861 for 2025, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2024 | 17.2 hrs | 1.70 | 2.2 hrs | 1.22 |
| Duke Energy Carolinas, LLC | 2024 | 78.6 hrs | 2.50 | 2.9 hrs | 1.26 |
| EnergyUnited Elec Member Corp | 2024 | 7.1 hrs | 2.13 | 2.1 hrs | 1.33 |
| Central Electric Membership Corp. - (NC) | 2024 | 7.4 hrs | - | 2.5 hrs | - |
| Randolph Electric Member Corp | 2024 | 3.7 hrs | 2.08 | 1.9 hrs | 1.37 |
| Town of High Point | 2024 | 79 min | 0.83 | 65 min | 0.70 |
| Duke Energy | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2025; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 31,255 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Randolph County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Randolph County, NC annual power outage report, 2025, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2025/north-carolina/randolph-county