County annual report · FIPS 37151
2020 Randolph County, NC Power Outage Report
In 2020, customers in Randolph County, NC went without power for an average of 12.9 hours, a total of 402K customer-hours (North Carolina average 20.3 hours). That ranks 50th worst of 94 North Carolina counties and 631st of 3,019 nationally.
Compared with NC, the US and 2019
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Randolph County, 2020
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | October 29, 2020 11:30 | November 1, 2020 23:30 | 3d 12h | 11,477 | 90K |
| 2 | February 6, 2020 16:45 | February 9, 2020 08:00 | 2d 15h | 5,866 | 84K |
| 3 | October 1, 2020 04:15 | October 1, 2020 08:30 | 4h 15m | 5,467 | 13K |
| 4 | April 12, 2020 21:15 | April 15, 2020 06:00 | 2d 8h | 4,169 | 25K |
| 5 | October 17, 2020 05:15 | October 17, 2020 23:00 | 17h 45m | 3,081 | 27K |
| 6 | August 28, 2020 21:15 | August 29, 2020 02:30 | 5h 15m | 2,736 | 4,356 |
| 7 | October 18, 2020 13:45 | October 18, 2020 17:15 | 3h 30m | 2,549 | 3,386 |
| 8 | May 21, 2020 00:15 | May 21, 2020 23:30 | 23h 15m | 2,431 | 18K |
| 9 | December 26, 2020 13:00 | December 26, 2020 18:45 | 5h 45m | 2,387 | 1,831 |
| 10 | October 10, 2020 21:30 | October 11, 2020 06:45 | 9h 15m | 2,298 | 9,349 |
Outage episodes by size in 2020: 117 reached 100+ customers, 27 reached 1,000+ customers, 1 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Randolph County reported on EIA Form 861 for 2020, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2020 | 5.2 hrs | 1.81 | 2.3 hrs | 1.37 |
| Duke Energy Carolinas, LLC | 2020 | 11.2 hrs | 1.71 | 3.1 hrs | 1.18 |
| EnergyUnited Elec Member Corp | 2020 | 10.0 hrs | 1.79 | 2.2 hrs | 1.14 |
| Central Electric Membership Corp. - (NC) | 2020 | 4.4 hrs | - | 1.8 hrs | - |
| Randolph Electric Member Corp | 2020 | 3.3 hrs | 2.06 | 1.6 hrs | 1.46 |
| Town of High Point | 2020 | 3.5 hrs | 2.19 | 2.4 hrs | 1.83 |
| Duke Energy | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 91% of North Carolina's customers in 2020; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 31,255 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Randolph County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Randolph County, NC annual power outage report, 2020, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2020/north-carolina/randolph-county