County annual report · FIPS 37151
2023 Randolph County, NC Power Outage Report
In 2023, customers in Randolph County, NC went without power for an average of 9.1 hours, a total of 285K customer-hours (North Carolina average 12.6 hours). That ranks 46th worst of 94 North Carolina counties and 916th of 2,977 nationally.
Compared with NC, the US and 2022
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Randolph County, 2023
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | August 7, 2023 22:15 | August 10, 2023 00:15 | 2d 2h | 11,925 | 87K |
| 2 | April 1, 2023 11:45 | April 2, 2023 02:00 | 14h 15m | 10,551 | 9,749 |
| 3 | April 28, 2023 14:45 | April 29, 2023 02:00 | 11h 15m | 6,072 | 1,618 |
| 4 | January 6, 2023 14:00 | January 6, 2023 23:00 | 9h | 5,852 | 9,135 |
| 5 | September 10, 2023 11:00 | September 10, 2023 19:45 | 8h 45m | 3,453 | 1,386 |
| 6 | September 9, 2023 12:15 | September 9, 2023 23:15 | 11h | 3,423 | 7,920 |
| 7 | January 9, 2023 14:45 | January 10, 2023 02:45 | 12h | 2,897 | 2,470 |
| 8 | November 3, 2023 03:15 | November 3, 2023 04:45 | 1h 30m | 2,530 | 3,162 |
| 9 | April 7, 2023 12:15 | April 8, 2023 11:30 | 23h 15m | 2,185 | 4,385 |
| 10 | January 23, 2023 12:45 | January 23, 2023 21:30 | 8h 45m | 1,941 | 1,154 |
Outage episodes by size in 2023: 125 reached 100+ customers, 30 reached 1,000+ customers, 2 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Randolph County reported on EIA Form 861 for 2023, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2023 | 3.7 hrs | 1.47 | 2.4 hrs | 1.22 |
| Duke Energy Carolinas, LLC | 2023 | 5.0 hrs | 1.68 | 3.3 hrs | 1.52 |
| EnergyUnited Elec Member Corp | 2023 | 3.7 hrs | 1.64 | 2.2 hrs | 1.37 |
| Central Electric Membership Corp. - (NC) | 2023 | 5.3 hrs | - | 2.7 hrs | - |
| Randolph Electric Member Corp | 2023 | 4.5 hrs | 2.74 | 2.1 hrs | 2.29 |
| Town of High Point | 2023 | 2.0 hrs | 1.10 | 66 min | 0.81 |
| Duke Energy | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2023; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 31,255 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Randolph County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Randolph County, NC annual power outage report, 2023, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2023/north-carolina/randolph-county