County annual report · FIPS 37151
2021 Randolph County, NC Power Outage Report
In 2021, customers in Randolph County, NC went without power for an average of 4.8 hours, a total of 151K customer-hours (North Carolina average 10.3 hours). That ranks 51st worst of 94 North Carolina counties and 1362nd of 2,974 nationally.
Compared with NC, the US and 2020
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Randolph County, 2021
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | June 8, 2021 18:00 | June 9, 2021 00:15 | 6h 15m | 9,384 | 9,907 |
| 2 | May 20, 2021 07:30 | May 20, 2021 11:15 | 3h 45m | 2,727 | 5,152 |
| 3 | August 1, 2021 11:00 | August 2, 2021 23:30 | 1d 12h | 2,316 | 12K |
| 4 | June 9, 2021 01:30 | June 9, 2021 07:30 | 6h | 2,146 | 1,662 |
| 5 | July 14, 2021 15:45 | July 15, 2021 22:15 | 1d 6h | 2,033 | 7,700 |
| 6 | September 2, 2021 12:00 | September 3, 2021 01:00 | 13h | 1,500 | 3,141 |
| 7 | March 26, 2021 06:30 | March 26, 2021 17:00 | 10h 30m | 1,437 | 3,559 |
| 8 | May 25, 2021 03:45 | May 25, 2021 08:15 | 4h 30m | 1,328 | 2,461 |
| 9 | July 19, 2021 10:30 | July 20, 2021 03:45 | 17h 15m | 1,310 | 958 |
| 10 | June 27, 2021 16:45 | June 28, 2021 07:15 | 14h 30m | 1,307 | 9,524 |
Outage episodes by size in 2021: 112 reached 100+ customers, 19 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Randolph County reported on EIA Form 861 for 2021, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2021 | 3.1 hrs | 1.39 | 2.4 hrs | 1.34 |
| Duke Energy Carolinas, LLC | 2021 | 3.5 hrs | 1.20 | 2.5 hrs | 1.10 |
| EnergyUnited Elec Member Corp | 2021 | 2.1 hrs | 1.04 | 84 min | 0.90 |
| Central Electric Membership Corp. - (NC) | 2021 | 2.5 hrs | - | 1.9 hrs | - |
| Randolph Electric Member Corp | 2021 | 1.6 hrs | 1.49 | 83 min | 1.40 |
| Town of High Point | 2021 | 4.9 hrs | 1.89 | 1.7 hrs | 1.09 |
| Duke Energy | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 92% of North Carolina's customers in 2021; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 31,255 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Randolph County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Randolph County, NC annual power outage report, 2021, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2021/north-carolina/randolph-county