County annual report · FIPS 37151
2019 Randolph County, NC Power Outage Report
In 2019, customers in Randolph County, NC went without power for an average of 5.8 hours, a total of 182K customer-hours (North Carolina average 12.9 hours). That ranks 60th worst of 94 North Carolina counties and 944th of 2,945 nationally.
Compared with NC, the US and 2018
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Randolph County, 2019
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | April 26, 2019 17:45 | April 27, 2019 22:15 | 1d 4h | 12,602 | 21K |
| 2 | August 21, 2019 22:30 | August 24, 2019 07:45 | 2d 9h | 2,796 | 17K |
| 3 | July 4, 2019 18:15 | July 5, 2019 04:45 | 10h 30m | 2,708 | 5,362 |
| 4 | April 22, 2019 14:00 | April 22, 2019 20:00 | 6h | 2,458 | 621 |
| 5 | April 19, 2019 15:45 | April 21, 2019 11:15 | 1d 19h | 2,425 | 11K |
| 6 | June 20, 2019 18:00 | June 21, 2019 10:45 | 16h 45m | 2,092 | 10K |
| 7 | October 1, 2019 21:15 | October 2, 2019 22:15 | 1d 1h | 2,090 | 24K |
| 8 | April 29, 2019 07:45 | April 29, 2019 09:45 | 2h | 1,974 | 3,544 |
| 9 | May 4, 2019 20:15 | May 5, 2019 05:45 | 9h 30m | 1,850 | 2,325 |
| 10 | June 8, 2019 02:30 | June 8, 2019 08:15 | 5h 45m | 1,750 | 2,285 |
Outage episodes by size in 2019: 96 reached 100+ customers, 21 reached 1,000+ customers, 1 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Randolph County reported on EIA Form 861 for 2019, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2018 | 43.0 hrs | 2.71 | 2.6 hrs | 1.33 |
| Duke Energy Carolinas, LLC | 2018 | 13.1 hrs | 1.81 | 3.7 hrs | 1.19 |
| EnergyUnited Elec Member Corp | 2018 | 10.9 hrs | 1.77 | 2.0 hrs | 1.07 |
| Central Electric Membership Corp. - (NC) | 2018 | 22.4 hrs | - | 5.6 hrs | - |
| Randolph Electric Member Corp | 2018 | 15.9 hrs | 4.10 | 2.2 hrs | 1.50 |
| Town of High Point | 2018 | 12.1 hrs | 3.44 | 2.7 hrs | 1.88 |
| Duke Energy | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 90% of North Carolina's customers in 2019; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 31,255 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Randolph County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Randolph County, NC annual power outage report, 2019, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2019/north-carolina/randolph-county