County annual report · FIPS 37141
2024 Pender County, NC Power Outage Report
In 2024, customers in Pender County, NC went without power for an average of 4.2 hours, a total of 61K customer-hours (North Carolina average 66.1 hours). That ranks 76th worst of 94 North Carolina counties and 1805th of 2,990 nationally.
Compared with NC, the US and 2023
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Pender County, 2024
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | January 2, 2024 17:15 | January 3, 2024 00:15 | 7h | 7,667 | 13K |
| 2 | August 21, 2024 12:15 | August 21, 2024 16:30 | 4h 15m | 5,523 | 1,572 |
| 3 | May 10, 2024 09:45 | May 10, 2024 13:30 | 3h 45m | 2,629 | 6,589 |
| 4 | January 9, 2024 17:15 | January 10, 2024 09:15 | 16h | 1,346 | 5,164 |
| 5 | December 5, 2024 13:45 | December 5, 2024 20:15 | 6h 30m | 1,243 | 642 |
| 6 | August 10, 2024 23:15 | August 11, 2024 03:45 | 4h 30m | 1,241 | 1,191 |
| 7 | November 14, 2024 21:30 | November 14, 2024 22:15 | 45m | 1,226 | 920 |
| 8 | April 13, 2024 00:15 | April 13, 2024 09:45 | 9h 30m | 1,185 | 4,606 |
| 9 | February 28, 2024 15:15 | February 28, 2024 22:00 | 6h 45m | 1,130 | 3,119 |
| 10 | October 25, 2024 18:45 | October 25, 2024 20:15 | 1h 30m | 921 | 692 |
Outage episodes by size in 2024: 40 reached 100+ customers, 9 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Pender County reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2024 | 17.2 hrs | 1.70 | 2.2 hrs | 1.22 |
| Jones-Onslow Elec Member Corp | 2024 | 2.1 hrs | 1.05 | 45 min | 0.66 |
| Duke Energy | - | - | - | - | - |
| Four County Elec Member Corp | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2024; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 14,750 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Pender County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Pender County, NC annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2024/north-carolina/pender-county