County annual report · FIPS 37141
2017 Pender County, NC Power Outage Report
In 2017, customers in Pender County, NC went without power for an average of 4.4 hours, a total of 65K customer-hours (North Carolina average 10.0 hours). That ranks 54th worst of 94 North Carolina counties and 1041st of 2,786 nationally.
Compared with NC, the US and 2016
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Pender County, 2017
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | October 3, 2017 12:00 | October 3, 2017 15:15 | 3h 15m | 5,997 | 19K |
| 2 | April 5, 2017 23:45 | April 6, 2017 06:15 | 6h 30m | 2,047 | 11K |
| 3 | November 27, 2017 16:45 | November 27, 2017 22:30 | 5h 45m | 1,824 | 2,305 |
| 4 | July 9, 2017 03:45 | July 9, 2017 09:30 | 5h 45m | 1,398 | 2,309 |
| 5 | April 6, 2017 17:15 | April 7, 2017 00:45 | 7h 30m | 1,317 | 2,417 |
| 6 | October 24, 2017 01:30 | October 24, 2017 03:30 | 2h | 1,303 | 1,304 |
| 7 | December 20, 2017 12:45 | December 20, 2017 14:00 | 1h 15m | 1,180 | 300 |
| 8 | December 12, 2017 06:30 | December 12, 2017 09:45 | 3h 15m | 1,089 | 1,665 |
| 9 | July 1, 2017 18:45 | July 1, 2017 21:15 | 2h 30m | 1,068 | 1,665 |
| 10 | November 15, 2017 16:15 | November 15, 2017 17:30 | 1h 15m | 647 | 163 |
Outage episodes by size in 2017: 34 reached 100+ customers, 9 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Pender County reported on EIA Form 861 for 2017, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2017 | 3.2 hrs | 1.52 | 2.7 hrs | 1.47 |
| Duke Energy | - | - | - | - | - |
| Four County Elec Member Corp | - | - | - | - | - |
| Jones-Onslow Elec Member Corp | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2017; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 14,750 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Pender County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Pender County, NC annual power outage report, 2017, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2017/north-carolina/pender-county