County annual report · FIPS 37141
2019 Pender County, NC Power Outage Report
In 2019, customers in Pender County, NC went without power for an average of 9.4 hours, a total of 139K customer-hours (North Carolina average 12.9 hours). That ranks 51st worst of 94 North Carolina counties and 575th of 2,945 nationally.
Compared with NC, the US and 2018
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Pender County, 2019
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | September 5, 2019 15:00 | September 7, 2019 08:15 | 1d 17h | 9,316 | 84K |
| 2 | January 16, 2019 11:00 | January 16, 2019 23:30 | 12h 30m | 1,993 | 4,512 |
| 3 | June 21, 2019 05:30 | June 22, 2019 03:30 | 22h | 1,671 | 1,741 |
| 4 | July 18, 2019 19:15 | July 18, 2019 22:45 | 3h 30m | 1,530 | 1,234 |
| 5 | February 5, 2019 15:00 | February 5, 2019 20:15 | 5h 15m | 1,424 | 727 |
| 6 | July 28, 2019 20:30 | July 28, 2019 22:15 | 1h 45m | 1,403 | 2,454 |
| 7 | April 22, 2019 06:30 | April 22, 2019 08:45 | 2h 15m | 1,392 | 3,132 |
| 8 | August 1, 2019 18:00 | August 2, 2019 05:30 | 11h 30m | 1,049 | 1,254 |
| 9 | November 13, 2019 12:30 | November 13, 2019 15:00 | 2h 30m | 869 | 1,157 |
| 10 | October 5, 2019 04:30 | October 5, 2019 10:00 | 5h 30m | 858 | 4,635 |
Outage episodes by size in 2019: 43 reached 100+ customers, 8 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Pender County reported on EIA Form 861 for 2019, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2018 | 43.0 hrs | 2.71 | 2.6 hrs | 1.33 |
| Duke Energy | - | - | - | - | - |
| Four County Elec Member Corp | - | - | - | - | - |
| Jones-Onslow Elec Member Corp | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 90% of North Carolina's customers in 2019; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 14,750 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Pender County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Pender County, NC annual power outage report, 2019, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2019/north-carolina/pender-county