County annual report · FIPS 37141
2023 Pender County, NC Power Outage Report
In 2023, customers in Pender County, NC went without power for an average of 6.3 hours, a total of 92K customer-hours (North Carolina average 12.6 hours). That ranks 56th worst of 94 North Carolina counties and 1246th of 2,977 nationally.
Compared with NC, the US and 2022
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Pender County, 2023
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | August 10, 2023 11:15 | August 11, 2023 13:00 | 1d 1h | 2,601 | 16K |
| 2 | December 11, 2023 04:15 | December 11, 2023 19:45 | 15h 30m | 2,384 | 4,415 |
| 3 | December 17, 2023 18:15 | December 18, 2023 05:00 | 10h 45m | 1,788 | 3,361 |
| 4 | June 14, 2023 18:15 | June 14, 2023 22:00 | 3h 45m | 1,732 | 1,392 |
| 5 | August 31, 2023 00:45 | August 31, 2023 19:15 | 18h 30m | 1,716 | 9,816 |
| 6 | May 27, 2023 18:15 | May 27, 2023 22:45 | 4h 30m | 1,483 | 2,943 |
| 7 | July 10, 2023 13:15 | July 10, 2023 13:30 | 15m | 1,446 | 362 |
| 8 | December 18, 2023 09:15 | December 18, 2023 23:45 | 14h 30m | 1,428 | 588 |
| 9 | October 11, 2023 13:15 | October 11, 2023 22:15 | 9h | 1,403 | 3,467 |
| 10 | April 26, 2023 13:45 | April 26, 2023 21:30 | 7h 45m | 1,310 | 1,319 |
Outage episodes by size in 2023: 63 reached 100+ customers, 15 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Pender County reported on EIA Form 861 for 2023, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2023 | 3.7 hrs | 1.47 | 2.4 hrs | 1.22 |
| Duke Energy | - | - | - | - | - |
| Four County Elec Member Corp | - | - | - | - | - |
| Jones-Onslow Elec Member Corp | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2023; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 14,750 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Pender County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Pender County, NC annual power outage report, 2023, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2023/north-carolina/pender-county