County annual report · FIPS 37141
2021 Pender County, NC Power Outage Report
In 2021, customers in Pender County, NC went without power for an average of 4.9 hours, a total of 72K customer-hours (North Carolina average 10.3 hours). That ranks 50th worst of 94 North Carolina counties and 1348th of 2,974 nationally.
Compared with NC, the US and 2020
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Pender County, 2021
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | October 14, 2021 18:15 | October 15, 2021 01:45 | 7h 30m | 5,920 | 8,978 |
| 2 | November 20, 2021 04:15 | November 20, 2021 07:15 | 3h | 3,540 | 7,966 |
| 3 | June 11, 2021 22:30 | June 11, 2021 23:45 | 1h 15m | 3,278 | 3,723 |
| 4 | August 1, 2021 20:15 | August 2, 2021 10:15 | 14h | 2,655 | 6,062 |
| 5 | July 28, 2021 23:45 | July 29, 2021 06:45 | 7h | 1,361 | 7,431 |
| 6 | August 20, 2021 14:15 | September 29, 2021 19:30 | 40d 5h | 930 | 4,112 |
| 7 | July 30, 2021 20:15 | July 31, 2021 00:30 | 4h 15m | 916 | 2,410 |
| 8 | April 12, 2021 14:15 | April 12, 2021 14:45 | 30m | 915 | 230 |
| 9 | July 8, 2021 13:00 | July 8, 2021 16:15 | 3h 15m | 742 | 579 |
| 10 | March 7, 2021 21:15 | March 7, 2021 23:00 | 1h 45m | 728 | 366 |
Outage episodes by size in 2021: 37 reached 100+ customers, 5 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Pender County reported on EIA Form 861 for 2021, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2021 | 3.1 hrs | 1.39 | 2.4 hrs | 1.34 |
| Duke Energy | - | - | - | - | - |
| Four County Elec Member Corp | - | - | - | - | - |
| Jones-Onslow Elec Member Corp | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 92% of North Carolina's customers in 2021; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 14,750 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Pender County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Pender County, NC annual power outage report, 2021, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2021/north-carolina/pender-county