County annual report · FIPS 37141
2020 Pender County, NC Power Outage Report
In 2020, customers in Pender County, NC went without power for an average of 42.0 hours, a total of 619K customer-hours (North Carolina average 20.3 hours). That ranks 23rd worst of 94 North Carolina counties and 195th of 3,019 nationally.
Compared with NC, the US and 2019
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Pender County, 2020
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | August 4, 2020 00:30 | August 6, 2020 11:15 | 2d 10h | 29,214 | 499K |
| 2 | April 15, 2020 12:30 | April 15, 2020 13:00 | 30m | 5,348 | 2,674 |
| 3 | April 12, 2020 02:45 | April 14, 2020 17:30 | 2d 14h | 4,406 | 25K |
| 4 | November 12, 2020 17:45 | November 12, 2020 23:00 | 5h 15m | 4,390 | 3,205 |
| 5 | December 15, 2020 12:45 | December 15, 2020 15:45 | 3h | 3,569 | 2,752 |
| 6 | February 7, 2020 12:15 | February 8, 2020 04:30 | 16h 15m | 3,510 | 16K |
| 7 | October 20, 2020 01:15 | October 20, 2020 02:00 | 45m | 3,279 | 1,640 |
| 8 | October 29, 2020 13:00 | October 30, 2020 12:00 | 23h | 2,947 | 8,641 |
| 9 | December 20, 2020 18:00 | December 21, 2020 03:00 | 9h | 2,036 | 3,570 |
| 10 | February 11, 2020 04:45 | February 11, 2020 09:30 | 4h 45m | 1,871 | 7,449 |
Outage episodes by size in 2020: 60 reached 100+ customers, 16 reached 1,000+ customers, 1 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Pender County reported on EIA Form 861 for 2020, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2020 | 5.2 hrs | 1.81 | 2.3 hrs | 1.37 |
| Duke Energy | - | - | - | - | - |
| Four County Elec Member Corp | - | - | - | - | - |
| Jones-Onslow Elec Member Corp | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 91% of North Carolina's customers in 2020; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 14,750 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Pender County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Pender County, NC annual power outage report, 2020, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2020/north-carolina/pender-county