massoutage

County annual report · FIPS 37141

2018 Pender County, NC Power Outage Report

In 2018, customers in Pender County, NC went without power for an average of 164.9 hours, a total of 2.4M customer-hours (North Carolina average 55.2 hours). That ranks 15th worst of 94 North Carolina counties and 29th of 2,798 nationally.

Summary data CSVJSON
Avg hrs / customer
164.9
14,750 customers
Customer-hours out
2.4M
Peak customers out
20,660
Outages ≥1,000 out
13
2 of 10,000+ · 603 total
Longest outage
14d 20h
began September 15, 2018
Rank in state
15th/94
29th of 2,798 US

Compared with NC, the US and 2017

Pender County, NC average hours without power per customer compared with state and national averages, 2018Pender County 164.9 hours, North Carolina average 55.2 hours, US average 5.6 hours, Pender County, 2017 4.4 hoursPender CountyPender County164.9hNorth Carolina averageNorth Carolina avera…55.2hUS averageUS average5.6hPender County, 2017Pender County, 20174.4h
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Average hours without power per customer in 2018; last bar is this county in 2017.

Month by month

CSVJSON
Pender County, NC customer-hours without power by month, 2018Jan 2,446, Feb 887, Mar 3,159, Apr 5,879, May 3,045, Jun 7,415, Jul 3,147, Aug 1,987, Sep 2.3M, Oct 46K, Nov 6,442, Dec 4,46101M2M3M2,446Jan887Feb3,159Mar5,879Apr3,045May7,415Jun3,147Jul1,987Aug2.3MSep46KOct6,442Nov4,461Dec
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Customer-hours; September was the worst month.

Pender County year over year

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Pender County, NC: average hours without power per customer by year2015: 3.0h; 2016: 34.2h; 2017: 4.4h; 2018: 164.9h, coverage 82%; 2019: 9.4h, coverage 90%; 2020: 42.0h, coverage 91%; 2021: 4.9h, coverage 92%; 2022: 21.8h, coverage 92%; 2023: 6.3h; 2024: 4.2h; 2025: 4.8h0501001502000%50%100%3.0h201534.2h20164.4h2017164.9h20189.4h201942.0h20204.9h202121.8h20226.3h20234.2h20244.8h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of North Carolina customers tracked each year.

Biggest outages in Pender County, 2018

The 10 outage episodes with the most customers out at once. Times are UTC.

CSVJSON
#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1September 15, 2018 04:00September 30, 2018 00:3014d 20h20,6602.1M
2September 13, 2018 13:30September 14, 2018 21:451d 8h18,375244K
3October 3, 2018 08:45October 3, 2018 12:003h 15m6,66613K
4November 12, 2018 19:00November 12, 2018 22:003h2,805741
5October 11, 2018 11:45October 13, 2018 07:151d 19h2,48121K
6April 30, 2018 12:30April 30, 2018 13:451h 15m2,0362,066
7October 16, 2018 15:00October 17, 2018 05:4514h 45m1,8825,166
8March 2, 2018 14:30March 2, 2018 20:306h1,5382,717
9December 21, 2018 14:15December 21, 2018 19:455h 30m1,387862
10May 23, 2018 20:15May 23, 2018 21:451h 30m1,3641,024

Outage episodes by size in 2018: 53 reached 100+ customers, 13 reached 1,000+ customers, 2 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Pender County reported on EIA Form 861 for 2018, or their most recent earlier filing. Utility-wide figures, not county-specific.

CSVJSON
UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Duke Energy Progress - (NC)201843.0 hrs2.712.6 hrs1.33
Duke Energy-----
Four County Elec Member Corp-----
Jones-Onslow Elec Member Corp-----

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 82% of North Carolina's customers in 2018; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 14,750 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Pender County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Pender County, NC annual power outage report, 2018, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2018/north-carolina/pender-county

summary CSVJSONyears CSVJSONmonths CSVJSONevents CSVJSONutilities CSVJSON