County annual report · FIPS 37141
2025 Pender County, NC Power Outage Report
In 2025, customers in Pender County, NC went without power for an average of 4.8 hours, a total of 70K customer-hours (North Carolina average 9.8 hours). That ranks 62nd worst of 94 North Carolina counties and 1569th of 3,000 nationally.
Compared with NC, the US and 2024
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Pender County, 2025
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | September 14, 2025 04:15 | September 15, 2025 11:30 | 1d 7h | 4,469 | 13K |
| 2 | January 22, 2025 09:00 | January 22, 2025 13:00 | 4h | 1,360 | 3,733 |
| 3 | March 5, 2025 13:30 | March 6, 2025 02:00 | 12h 30m | 1,270 | 5,626 |
| 4 | June 8, 2025 17:45 | June 9, 2025 11:45 | 18h | 1,084 | 2,690 |
| 5 | April 23, 2025 14:15 | April 24, 2025 01:00 | 10h 45m | 982 | 1,054 |
| 6 | December 4, 2025 12:45 | December 4, 2025 15:15 | 2h 30m | 844 | 744 |
| 7 | January 25, 2025 14:15 | January 25, 2025 16:45 | 2h 30m | 755 | 1,133 |
| 8 | December 27, 2025 23:45 | December 28, 2025 06:15 | 6h 30m | 733 | 810 |
| 9 | January 6, 2025 15:15 | January 6, 2025 22:45 | 7h 30m | 732 | 2,519 |
| 10 | July 31, 2025 12:45 | July 31, 2025 17:30 | 4h 45m | 720 | 250 |
Outage episodes by size in 2025: 52 reached 100+ customers, 4 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Pender County reported on EIA Form 861 for 2025, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2024 | 17.2 hrs | 1.70 | 2.2 hrs | 1.22 |
| Jones-Onslow Elec Member Corp | 2024 | 2.1 hrs | 1.05 | 45 min | 0.66 |
| Duke Energy | - | - | - | - | - |
| Four County Elec Member Corp | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2025; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 14,750 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Pender County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Pender County, NC annual power outage report, 2025, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2025/north-carolina/pender-county