County annual report · FIPS 37103
2024 Jones County, NC Power Outage Report
In 2024, customers in Jones County, NC went without power for an average of 12.5 hours, a total of 28K customer-hours (North Carolina average 66.1 hours). That ranks 50th worst of 94 North Carolina counties and 761st of 2,990 nationally.
Compared with NC, the US and 2023
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Jones County, 2024
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | May 7, 2024 20:15 | May 7, 2024 21:00 | 45m | 1,195 | 896 |
| 2 | February 6, 2024 14:15 | February 7, 2024 18:15 | 1d 4h | 1,119 | 12K |
| 3 | August 9, 2024 02:00 | August 9, 2024 03:00 | 1h | 921 | 691 |
| 4 | January 9, 2024 19:45 | January 11, 2024 00:15 | 1d 4h | 872 | 4,566 |
| 5 | May 24, 2024 18:45 | May 24, 2024 23:30 | 4h 45m | 504 | 2,174 |
| 6 | August 15, 2024 19:45 | August 16, 2024 01:15 | 5h 30m | 455 | 248 |
| 7 | September 16, 2024 16:00 | September 16, 2024 21:15 | 5h 15m | 411 | 1,320 |
| 8 | June 27, 2024 17:00 | June 27, 2024 19:00 | 2h | 289 | 506 |
| 9 | December 16, 2024 22:30 | December 17, 2024 03:45 | 5h 15m | 279 | 1,465 |
| 10 | November 3, 2024 10:30 | November 3, 2024 14:45 | 4h 15m | 255 | 323 |
Outage episodes by size in 2024: 15 reached 100+ customers, 2 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Jones County reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2024 | 17.2 hrs | 1.70 | 2.2 hrs | 1.22 |
| Tri-County Elec Member Corp (NC) | 2024 | 1.9 hrs | 1.05 | 1.9 hrs | 1.05 |
| Jones-Onslow Elec Member Corp | 2024 | 2.1 hrs | 1.05 | 45 min | 0.66 |
| Carteret-Craven El Member Corp | 2024 | 1.7 hrs | 1.26 | 70 min | 0.81 |
| City of New Bern - (NC) | 2024 | 2.4 hrs | 1.19 | 41 min | 0.60 |
| Duke Energy | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2024; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 2,265 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Jones County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Jones County, NC annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2024/north-carolina/jones-county