County annual report · FIPS 37103
2023 Jones County, NC Power Outage Report
In 2023, customers in Jones County, NC went without power for an average of 7.5 hours, a total of 17K customer-hours (North Carolina average 12.6 hours). That ranks 55th worst of 94 North Carolina counties and 1071st of 2,977 nationally.
Compared with NC, the US and 2022
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Jones County, 2023
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | April 11, 2023 12:45 | April 11, 2023 14:45 | 2h | 1,574 | 1,967 |
| 2 | October 13, 2023 03:45 | October 13, 2023 05:15 | 1h 30m | 723 | 1,085 |
| 3 | August 22, 2023 21:45 | August 23, 2023 06:30 | 8h 45m | 546 | 2,535 |
| 4 | June 22, 2023 17:00 | June 22, 2023 20:00 | 3h | 442 | 802 |
| 5 | April 9, 2023 20:30 | April 10, 2023 00:00 | 3h 30m | 428 | 537 |
| 6 | August 31, 2023 03:45 | August 31, 2023 20:00 | 16h 15m | 414 | 4,573 |
| 7 | March 10, 2023 16:45 | March 10, 2023 18:30 | 1h 45m | 272 | 476 |
| 8 | August 16, 2023 17:45 | August 16, 2023 18:00 | 15m | 265 | 66 |
| 9 | August 14, 2023 23:00 | August 15, 2023 03:45 | 4h 45m | 166 | 248 |
| 10 | March 8, 2023 08:15 | March 8, 2023 10:30 | 2h 15m | 113 | 254 |
Outage episodes by size in 2023: 13 reached 100+ customers, 1 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Jones County reported on EIA Form 861 for 2023, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2023 | 3.7 hrs | 1.47 | 2.4 hrs | 1.22 |
| Tri-County Elec Member Corp (NC) | 2023 | 3.2 hrs | 1.54 | 2.2 hrs | 1.22 |
| City of New Bern - (NC) | 2023 | 2.3 hrs | 1.36 | 61 min | 1.00 |
| Duke Energy | - | - | - | - | - |
| Jones-Onslow Elec Member Corp | - | - | - | - | - |
| Carteret-Craven El Member Corp | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2023; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 2,265 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Jones County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Jones County, NC annual power outage report, 2023, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2023/north-carolina/jones-county