County annual report · FIPS 37103
2018 Jones County, NC Power Outage Report
In 2018, customers in Jones County, NC went without power for an average of 278.1 hours, a total of 630K customer-hours (North Carolina average 55.2 hours). That ranks 9th worst of 94 North Carolina counties and 14th of 2,798 nationally.
Compared with NC, the US and 2017
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Jones County, 2018
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | September 15, 2018 04:00 | September 25, 2018 15:45 | 10d 11h | 4,309 | 516K |
| 2 | September 13, 2018 15:30 | September 14, 2018 21:45 | 1d 6h | 3,812 | 71K |
| 3 | January 9, 2018 18:30 | January 10, 2018 01:15 | 6h 45m | 2,536 | 3,107 |
| 4 | May 16, 2018 17:00 | May 16, 2018 19:30 | 2h 30m | 1,341 | 2,333 |
| 5 | October 11, 2018 16:45 | October 12, 2018 23:30 | 1d 6h | 1,311 | 28K |
| 6 | March 13, 2018 21:15 | March 13, 2018 22:15 | 1h | 537 | 537 |
| 7 | November 12, 2018 16:30 | November 13, 2018 04:00 | 11h 30m | 534 | 2,731 |
| 8 | November 15, 2018 20:15 | November 15, 2018 23:45 | 3h 30m | 409 | 313 |
| 9 | October 21, 2018 11:15 | October 21, 2018 13:00 | 1h 45m | 374 | 653 |
| 10 | March 2, 2018 10:30 | March 2, 2018 15:15 | 4h 45m | 309 | 391 |
Outage episodes by size in 2018: 16 reached 100+ customers, 5 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Jones County reported on EIA Form 861 for 2018, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2018 | 43.0 hrs | 2.71 | 2.6 hrs | 1.33 |
| Tri-County Elec Member Corp (NC) | 2018 | 51.3 hrs | 2.31 | - | - |
| City of New Bern - (NC) | 2018 | 126.5 hrs | 5.41 | 28 min | 0.47 |
| Duke Energy | - | - | - | - | - |
| Jones-Onslow Elec Member Corp | - | - | - | - | - |
| Carteret-Craven El Member Corp | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 82% of North Carolina's customers in 2018; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 2,265 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Jones County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Jones County, NC annual power outage report, 2018, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2018/north-carolina/jones-county