County annual report · FIPS 37103
2025 Jones County, NC Power Outage Report
In 2025, customers in Jones County, NC went without power for an average of 7.6 hours, a total of 17K customer-hours (North Carolina average 9.8 hours). That ranks 48th worst of 94 North Carolina counties and 1071st of 3,000 nationally.
Compared with NC, the US and 2024
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Jones County, 2025
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | May 7, 2025 18:15 | May 7, 2025 18:30 | 15m | 2,321 | 580 |
| 2 | July 2, 2025 17:15 | July 2, 2025 23:15 | 6h | 1,086 | 1,403 |
| 3 | February 20, 2025 01:30 | February 20, 2025 20:00 | 18h 30m | 925 | 4,232 |
| 4 | May 14, 2025 23:45 | May 15, 2025 02:45 | 3h | 474 | 830 |
| 5 | October 12, 2025 13:00 | October 12, 2025 16:15 | 3h 15m | 452 | 809 |
| 6 | August 12, 2025 19:00 | August 13, 2025 01:30 | 6h 30m | 439 | 1,100 |
| 7 | September 16, 2025 13:00 | September 16, 2025 19:45 | 6h 45m | 366 | 1,143 |
| 8 | July 24, 2025 20:30 | July 24, 2025 21:30 | 1h | 303 | 239 |
| 9 | June 2, 2025 10:15 | June 2, 2025 12:15 | 2h | 274 | 548 |
| 10 | May 26, 2025 17:00 | May 26, 2025 19:15 | 2h 15m | 228 | 513 |
Outage episodes by size in 2025: 17 reached 100+ customers, 2 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Jones County reported on EIA Form 861 for 2025, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2024 | 17.2 hrs | 1.70 | 2.2 hrs | 1.22 |
| Tri-County Elec Member Corp (NC) | 2024 | 1.9 hrs | 1.05 | 1.9 hrs | 1.05 |
| Jones-Onslow Elec Member Corp | 2024 | 2.1 hrs | 1.05 | 45 min | 0.66 |
| Carteret-Craven El Member Corp | 2024 | 1.7 hrs | 1.26 | 70 min | 0.81 |
| City of New Bern - (NC) | 2024 | 2.4 hrs | 1.19 | 41 min | 0.60 |
| Duke Energy | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2025; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 2,265 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Jones County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Jones County, NC annual power outage report, 2025, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2025/north-carolina/jones-county