County annual report · FIPS 37103
2019 Jones County, NC Power Outage Report
In 2019, customers in Jones County, NC went without power for an average of 21.3 hours, a total of 48K customer-hours (North Carolina average 12.9 hours). That ranks 26th worst of 94 North Carolina counties and 203rd of 2,945 nationally.
Compared with NC, the US and 2018
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Jones County, 2019
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | August 2, 2019 07:00 | August 2, 2019 08:30 | 1h 30m | 2,489 | 3,054 |
| 2 | September 6, 2019 01:45 | September 7, 2019 21:30 | 1d 19h | 2,466 | 28K |
| 3 | July 29, 2019 07:15 | July 29, 2019 09:00 | 1h 45m | 2,248 | 3,751 |
| 4 | November 1, 2019 05:30 | November 1, 2019 08:00 | 2h 30m | 1,108 | 2,493 |
| 5 | March 6, 2019 04:15 | March 6, 2019 07:45 | 3h 30m | 536 | 1,876 |
| 6 | April 19, 2019 15:00 | April 19, 2019 17:30 | 2h 30m | 535 | 937 |
| 7 | May 31, 2019 12:15 | May 31, 2019 14:15 | 2h | 535 | 669 |
| 8 | June 25, 2019 16:45 | June 25, 2019 21:30 | 4h 45m | 535 | 199 |
| 9 | December 30, 2019 11:45 | December 30, 2019 12:45 | 1h | 535 | 535 |
| 10 | April 19, 2019 19:00 | April 20, 2019 08:45 | 13h 45m | 514 | 1,149 |
Outage episodes by size in 2019: 16 reached 100+ customers, 4 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Jones County reported on EIA Form 861 for 2019, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2018 | 43.0 hrs | 2.71 | 2.6 hrs | 1.33 |
| Tri-County Elec Member Corp (NC) | 2018 | 51.3 hrs | 2.31 | - | - |
| City of New Bern - (NC) | 2018 | 126.5 hrs | 5.41 | 28 min | 0.47 |
| Duke Energy | - | - | - | - | - |
| Jones-Onslow Elec Member Corp | - | - | - | - | - |
| Carteret-Craven El Member Corp | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 90% of North Carolina's customers in 2019; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 2,265 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Jones County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Jones County, NC annual power outage report, 2019, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2019/north-carolina/jones-county