County annual report · FIPS 37103
2017 Jones County, NC Power Outage Report
In 2017, customers in Jones County, NC went without power for an average of 4.9 hours, a total of 11K customer-hours (North Carolina average 10.0 hours). That ranks 50th worst of 94 North Carolina counties and 974th of 2,786 nationally.
Compared with NC, the US and 2016
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Jones County, 2017
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | February 15, 2017 22:30 | February 16, 2017 01:00 | 2h 30m | 1,549 | 2,943 |
| 2 | August 24, 2017 13:00 | August 24, 2017 15:15 | 2h 15m | 746 | 189 |
| 3 | July 5, 2017 01:45 | July 5, 2017 04:15 | 2h 30m | 744 | 1,309 |
| 4 | April 6, 2017 16:15 | April 6, 2017 21:30 | 5h 15m | 564 | 1,430 |
| 5 | November 9, 2017 23:30 | November 10, 2017 02:00 | 2h 30m | 380 | 381 |
| 6 | August 13, 2017 15:45 | August 13, 2017 18:45 | 3h | 379 | 480 |
| 7 | April 5, 2017 23:45 | April 6, 2017 06:00 | 6h 15m | 265 | 1,137 |
| 8 | November 6, 2017 18:00 | November 6, 2017 18:15 | 15m | 248 | 62 |
| 9 | August 17, 2017 17:15 | August 17, 2017 18:45 | 1h 30m | 204 | 254 |
| 10 | April 14, 2017 21:15 | April 14, 2017 22:15 | 1h | 202 | 153 |
Outage episodes by size in 2017: 15 reached 100+ customers, 1 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Jones County reported on EIA Form 861 for 2017, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2017 | 3.2 hrs | 1.52 | 2.7 hrs | 1.47 |
| City of New Bern - (NC) | 2017 | 26 min | 0.52 | 13 min | 0.33 |
| Duke Energy | - | - | - | - | - |
| Tri-County Elec Member Corp (NC) | - | - | - | - | - |
| Jones-Onslow Elec Member Corp | - | - | - | - | - |
| Carteret-Craven El Member Corp | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2017; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 2,265 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Jones County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Jones County, NC annual power outage report, 2017, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2017/north-carolina/jones-county