County annual report · FIPS 37051
2024 Cumberland County, NC Power Outage Report
In 2024, customers in Cumberland County, NC went without power for an average of 1.8 hours, a total of 166K customer-hours (North Carolina average 66.1 hours). That ranks 87th worst of 94 North Carolina counties and 2472nd of 2,990 nationally.
Compared with NC, the US and 2023
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Cumberland County, 2024
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | July 6, 2024 22:00 | July 7, 2024 04:45 | 6h 45m | 6,663 | 10K |
| 2 | August 2, 2024 19:00 | August 4, 2024 02:45 | 1d 7h | 4,813 | 13K |
| 3 | August 19, 2024 01:15 | August 19, 2024 22:15 | 21h | 4,245 | 7,127 |
| 4 | January 9, 2024 17:15 | January 11, 2024 01:45 | 1d 8h | 3,362 | 17K |
| 5 | August 7, 2024 22:15 | August 10, 2024 07:45 | 2d 9h | 2,873 | 32K |
| 6 | August 11, 2024 14:30 | August 12, 2024 19:15 | 1d 4h | 2,433 | 1,648 |
| 7 | December 11, 2024 13:45 | December 12, 2024 02:00 | 12h 15m | 2,079 | 1,715 |
| 8 | October 2, 2024 13:00 | October 2, 2024 20:00 | 7h | 2,068 | 1,042 |
| 9 | July 7, 2024 05:30 | July 7, 2024 05:45 | 15m | 1,893 | 473 |
| 10 | December 5, 2024 19:45 | December 6, 2024 00:45 | 5h | 1,812 | 671 |
Outage episodes by size in 2024: 68 reached 100+ customers, 14 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Cumberland County reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2024 | 17.2 hrs | 1.70 | 2.2 hrs | 1.22 |
| Lumbee River Elec Member Corp | 2024 | 4.7 hrs | 1.84 | 2.1 hrs | 1.29 |
| Fayetteville Public Works Commission | 2024 | 2.2 hrs | 1.76 | 71 min | 0.99 |
| Virginia Electric & Power Co | - | - | - | - | - |
| Duke Energy | - | - | - | - | - |
| South River Elec Member Corp | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2024; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 93,841 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Cumberland County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Cumberland County, NC annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2024/north-carolina/cumberland-county