County annual report · FIPS 37051
2019 Cumberland County, NC Power Outage Report
In 2019, customers in Cumberland County, NC went without power for an average of 1.3 hours, a total of 122K customer-hours (North Carolina average 12.9 hours). That ranks 91st worst of 94 North Carolina counties and 2371st of 2,945 nationally.
Compared with NC, the US and 2018
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Cumberland County, 2019
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | December 19, 2019 17:15 | December 19, 2019 18:45 | 1h 30m | 12,194 | 3,052 |
| 2 | October 31, 2019 22:30 | November 1, 2019 00:45 | 2h 15m | 9,573 | 9,558 |
| 3 | July 18, 2019 10:15 | July 19, 2019 05:00 | 18h 45m | 3,276 | 3,412 |
| 4 | January 24, 2019 11:00 | January 24, 2019 18:00 | 7h | 2,794 | 4,014 |
| 5 | April 19, 2019 20:00 | April 20, 2019 05:30 | 9h 30m | 2,625 | 6,758 |
| 6 | May 4, 2019 19:45 | May 5, 2019 03:00 | 7h 15m | 1,798 | 7,014 |
| 7 | June 9, 2019 19:30 | June 9, 2019 22:15 | 2h 45m | 1,709 | 2,012 |
| 8 | August 2, 2019 12:00 | August 2, 2019 17:30 | 5h 30m | 1,691 | 866 |
| 9 | February 19, 2019 14:15 | February 19, 2019 22:45 | 8h 30m | 1,668 | 528 |
| 10 | June 28, 2019 13:00 | June 28, 2019 20:00 | 7h | 1,602 | 794 |
Outage episodes by size in 2019: 81 reached 100+ customers, 16 reached 1,000+ customers, 1 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Cumberland County reported on EIA Form 861 for 2019, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2018 | 43.0 hrs | 2.71 | 2.6 hrs | 1.33 |
| Lumbee River Elec Member Corp | 2018 | 59.8 hrs | 3.03 | 2.3 hrs | 1.19 |
| Fayetteville Public Works Commission | 2018 | 18.3 hrs | 1.16 | 10 min | 0.20 |
| Virginia Electric & Power Co | - | - | - | - | - |
| Duke Energy | - | - | - | - | - |
| South River Elec Member Corp | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 90% of North Carolina's customers in 2019; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 93,841 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Cumberland County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Cumberland County, NC annual power outage report, 2019, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2019/north-carolina/cumberland-county