County annual report · FIPS 37051
2021 Cumberland County, NC Power Outage Report
In 2021, customers in Cumberland County, NC went without power for an average of 1.2 hours, a total of 114K customer-hours (North Carolina average 10.3 hours). That ranks 89th worst of 94 North Carolina counties and 2581st of 2,974 nationally.
Compared with NC, the US and 2020
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Cumberland County, 2021
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | May 4, 2021 22:00 | May 5, 2021 10:15 | 12h 15m | 7,165 | 13K |
| 2 | July 29, 2021 13:45 | July 29, 2021 16:45 | 3h | 4,263 | 2,140 |
| 3 | April 5, 2021 18:30 | April 5, 2021 19:15 | 45m | 4,234 | 2,151 |
| 4 | January 28, 2021 07:30 | January 28, 2021 19:00 | 11h 30m | 1,797 | 8,502 |
| 5 | May 7, 2021 12:30 | May 7, 2021 20:15 | 7h 45m | 1,555 | 2,287 |
| 6 | April 23, 2021 13:30 | April 23, 2021 16:00 | 2h 30m | 1,545 | 3,476 |
| 7 | May 11, 2021 02:00 | May 11, 2021 04:15 | 2h 15m | 1,476 | 3,317 |
| 8 | May 27, 2021 00:15 | May 27, 2021 04:45 | 4h 30m | 1,474 | 427 |
| 9 | April 7, 2021 10:15 | April 8, 2021 02:15 | 16h | 1,470 | 3,232 |
| 10 | September 1, 2021 14:45 | September 1, 2021 23:30 | 8h 45m | 1,459 | 2,556 |
Outage episodes by size in 2021: 74 reached 100+ customers, 17 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Cumberland County reported on EIA Form 861 for 2021, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2021 | 3.1 hrs | 1.39 | 2.4 hrs | 1.34 |
| Lumbee River Elec Member Corp | 2021 | 2.4 hrs | 1.41 | 81 min | 1.07 |
| Fayetteville Public Works Commission | 2021 | 1.8 hrs | 1.53 | 48 min | 0.65 |
| Virginia Electric & Power Co | - | - | - | - | - |
| Duke Energy | - | - | - | - | - |
| South River Elec Member Corp | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 92% of North Carolina's customers in 2021; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 93,841 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Cumberland County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Cumberland County, NC annual power outage report, 2021, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2021/north-carolina/cumberland-county